Sharepoint Administrator

Tata Consultancy Services; Bengaluru; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Tata Consultancy Services in Bengaluru is seeking a SharePoint Administrator to manage SharePoint Online and On-Premises environments, ensuring high availability, performance, and security. You will handle site collections, permissions, and content types, while driving governance and compliance.

The role involves ITIL-aligned incident management, migrations, and stakeholder collaboration to deliver SharePoint-based solutions aligned to business needs.

Qualifications

• Experience administering SharePoint environments with governance and compliance.
• Ability to gather requirements from stakeholders and translate into solutions.

Responsibilities

• Administer and maintain SharePoint Online and/or SharePoint On-Premises environments, ensuring high availability, performance, and security.
• Manage site collections, subsites, libraries, lists, permissions, and content types across the SharePoint environment.
• Conduct regular audits of SharePoint environments to ensure compliance, governance, and adherence to organizational policies.
• Troubleshoot and resolve SharePoint-related incidents, service requests, and changes in a timely manner, adhering to ITIL practices.
• Collaborate with stakeholders to gather requirements and deliver SharePoint-based solutions aligned to business needs.
• Monitor system health, capacity, and performance; proactively identify and mitigate risks.
• Manage and execute SharePoint migrations, upgrades, and patching activities with minimal business disruption.
• Create and maintain technical documentation including runbooks, SOPs, and configuration guides.
• Support integration of SharePoint with other Microsoft 365 services such as Teams, Exchange, and OneDrive.
• Provide end-user support and training on SharePoint features and best practices.
• Participate in change-management processes by raising and implementing RFC (Request for Change) tickets in line with organizational standards.
• Contribute to incident, request, and change reporting, providing accurate data for daily, weekly, and monthly operational reports.

Skills

ITIL practices

Stakeholder collaboration

Tools

SharePoint Online

SharePoint On-Premises

Microsoft 365

Job description

• Administer and maintain SharePoint Online and/or SharePoint On-Premises environments, ensuring high availability, performance, and security.
• Manage site collections, subsites, libraries, lists, permissions, and content types across the SharePoint environment.
• Conduct regular audits of SharePoint environments to ensure compliance, governance, and adherence to organizational policies.
• Troubleshoot and resolve SharePoint-related incidents, service requests, and changes in a timely manner, adhering to ITIL practices.
• Collaborate with stakeholders to gather requirements and deliver SharePoint-based solutions aligned to business needs.
• Monitor system health, capacity, and performance; proactively identify and mitigate risks.
• Manage and execute SharePoint migrations, upgrades, and patching activities with minimal business disruption.
• Create and maintain technical documentation including runbooks, SOPs, and configuration guides.
• Support integration of SharePoint with other Microsoft 365 services such as Teams, Exchange, and OneDrive.
• Provide end-user support and training on SharePoint features and best practices.
• Participate in change-management processes by raising and implementing RFC (Request for Change) tickets in line with organizational standards.
• Contribute to incident, request, and change reporting, providing accurate data for daily, weekly, and monthly operational reports.