SFCC Lead QA

dentsu; Karnataka; On-site; INR 1,500,000 - 2,600,000; Full time

Job summary

Merkle invites an experienced QA/QE engineer to join our Bengaluru delivery center as Lead QA. You will drive test strategy, mentor teammates, and oversee both manual and automated testing across REST/SOAP APIs and web applications.

You will collaborate with product, development, and DevOps to ensure release readiness in a fast-paced, distributed environment, leveraging CI/CD and modern QA practices.

Qualifications

• 7+ years experience in Quality Assurance / Quality Engineering across manual and automation testing.
• Strong understanding of QA methodologies, testing lifecycle, defect lifecycle, and SDLC/STLC.
• Hands-on design, development, and execution of test plans, scenarios, and cases.

Responsibilities

• Design, develop, and execute test plans, test scenarios, and test cases based on requirements.
• Perform functional, regression, integration, system, smoke, and UAT testing.
• Collaborate with developers, BAs, product owners, and cross-functional teams for issue resolution.
• Contribute to test automation frameworks and CI/CD integration.

Education

Bachelor’s degree in Computer Science, IT, Engineering, or related field

Tools

Selenium

Playwright

WebDriver.io

Cypress

Postman

SoapUI

REST Assured

Jira

Azure DevOps

Rally

Jenkins

GitHub Actions

GitLab CI

CI/CD pipelines

Job description

## Lead QAApplylocations: DGS India - Bengaluru - Manyata N1 Blocktime type: Full timeposted on: Posted Todayjob requisition id: R1128302**Job Description:**# Job Description: Quality Assurance / Quality Engineering (QA/QE) Engineer## Must-Have Qualifications & Skills### Education* Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.* Equivalent practical experience in Quality Assurance / Quality Engineering may also be considered.### Key Skills* Minimum 7+ years of experience in Quality Assurance / Quality Engineering across manual and automation testing.* Strong understanding of QA methodologies, testing lifecycle, defect lifecycle, and software development lifecycle (SDLC/STLC).* Hands-on experience in designing, developing, and executing test plans, test scenarios, and test cases based on business and functional requirements.* Strong experience in functional testing, regression testing, integration testing, system testing, smoke testing, sanity testing, and UAT support.* Experience in test automation using tools and frameworks such as Selenium, Playwright, WebDriver.io, Cypress, or equivalent.* Good knowledge of API testing using tools such as Postman, SoapUI, REST Assured, or similar.* Experience working with both RESTful and SOAP APIs.* Strong knowledge of SQL queries for data validation, backend testing, and troubleshooting.* Ability to understand business requirements and translate them into effective test cases and acceptance criteria.* Experience in identifying, analysing, logging, tracking, and reporting defects using tools such as Jira, Azure DevOps, Rally, or equivalent.* Strong defect analysis skills with the ability to collaborate closely with developers, business analysts, product owners, and cross-functional teams for issue resolution.* Experience in creating and maintaining regression test suites, integration test suites, and test data.* Ability to participate in requirement walkthroughs, design discussions, sprint ceremonies, and release planning.* Working knowledge of Agile/Scrum methodology and experience working in sprint-based delivery models.* Exposure to CI/CD pipelines and tools such as Jenkins, GitHub Actions, GitLab CI, Azure DevOps, or similar.* Strong communication skills with the ability to clearly articulate quality risks, test progress, defects, and release readiness.* Ability to work independently as well as collaboratively in a fast-paced delivery environment.## Experience* Should have a minimum of 7+ years of experience in Quality Assurance / Quality Engineering.* Experience working in product development, digital platforms, enterprise applications, BFSI, healthcare, retail, telecom, or technology services environments would be preferred.* Prior experience in both manual and automation testing is expected.* Experience in working with distributed teams and stakeholders across business, development, QA, DevOps, and product management teams.## Good-to-Have Qualifications & Skills* Certifications such as ISTQB Foundation/Advanced Level, Certified Agile Tester, Scrum Master, or equivalent.* Experience in building or enhancing test automation frameworks.* Knowledge of BDD/TDD practices and tools such as Cucumber, SpecFlow, JUnit, TestNG, or similar.* Programming or scripting experience in Java, JavaScript, TypeScript, Python, or similar languages.* Understanding of object-oriented programming concepts.* Experience integrating automated test suites into CI/CD pipelines.* Knowledge of performance testing tools such as JMeter, LoadRunner, Gatling, or equivalent.* Exposure to cloud platforms such as AWS, Azure, or Google Cloud Platform.* Experience in mobile testing across Android and iOS platforms would be an added advantage.* Experience with accessibility testing, security testing basics, or cross-browser compatibility testing.* Domain knowledge in financial services, insurance, healthcare, e-commerce, or SaaS-based platforms would be beneficial.## Additional Skills* Strong understanding of manual and automated QA practices.* Ability to develop and implement comprehensive test strategies and test plans to validate software functionality and ensure compliance with established quality standards.* Collaboration with cross-functional teams to analyze requirements, participate in design discussions, and contribute to acceptance criteria.* Ability to assess testing scope, identify risks, estimate testing effort, and plan testing activities accordingly.* Experience in preparing test summary reports, defect reports, test execution dashboards, and release sign-off documentation.* Strong analytical and problem-solving skills.* Attention to detail and strong ownership of quality outcomes.* Ability to prioritize tasks and manage multiple deliverables in a deadline-driven environment.* Good understanding of business processes and ability to validate end-to-end workflows.* Strong verbal and written communication skills.* Ability to mentor junior QA team members and contribute to QA best practices.**Location:**DGS India - Bengaluru - Manyata N1 Block**Brand:**Merkle**Time Type:**Full time**Contract Type:**Permanent