SF - Release Manager with Experience Cloud

NTT DATA, Inc.; Delhi; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

NTT DATA Services in Delhi seeks a Salesforce Release Manager with Experience Cloud to lead deployments across Salesforce modules, including Sales, Service, Marketing, and Tableau. You will work with Copado, Azure DevOps, ServiceNow, Jira, Git, and more to drive smooth releases and lifecycle governance.

The role requires 5+ years on Salesforce, 4+ years as Release Manager in enterprise settings, and Salesforce Admin/Dev certs. Strong stakeholder collaboration and SDLC knowledge are essential.

Qualifications

• Minimum 5+ years on Salesforce platform incl. release management and Salesforce solutions.
• 4+ years as Salesforce Release Manager in enterprise environments.
• 4+ years experience with Copado.
• Salesforce Admin and Developer Certification.

Responsibilities

• Coordinate deployment processes with project teams and release managers.
• Maintain enterprise release calendar.
• Adapt to scheduling flexibility for deployments.
• Plan cutovers and oversee deployments; ensure resources and communication.
• Act as SME for release tools; train team members.
• Mitigate risks during code merges and conduct release reviews.
• Refresh sandboxes and deploy metadata; manage branching strategies.
• Work with Copado, Azure DevOps, ServiceNow, Jira, Git, VS Code, and Ant.

Skills

Salesforce Release Mgmt

Copado

Salesforce Admin/Dev

Stakeholder mgmt

Tools

Copado

Azure DevOps

Jira

Git

VS Code

Job description

SF - Release Manager with Experience Cloud

Date: Jul 13, 2026

Company: NTT DATA Services

We are currently seeking a SF – Release Manager with Experience Cloud to join our team in Delhi, Delhi (IN-DL), India (IN).

How You’ll Help Us

As a Release Manager, you will have the opportunity to shape the new division of a leading technology provider. You will help deliver outcomes across the Salesforce platform including Sales, Service, Marketing, Vlocity, MuleSoft, Tableau, and more, while supporting technical, business, and consulting growth for clients and a worldwide team.

Key Responsibilities

• Collaborate with project teams, service and project managers, and functional release managers to understand demand and prepare landscape and sandbox proposals; lead and coordinate the deployment process.
• Maintain an enterprise release calendar.
• Demonstrate flexibility with scheduling, including deployments anytime and extended engagement when required.
• Plan cutovers, oversee deployments, ensure resources are available, and communicate status according to organizational standards.
• Act as subject‑matter expert for the release management tool; train and support team members.
• Mitigate risks during code conflict and merging; ensure quality code deployment and conduct release reviews, deciding on GoLive for business requirements.
• Refresh sandboxes, package and deploy metadata, understand release branching strategies, and resolve merge conflicts.
• Work efficiently with application life‑cycle tools such as Copado, Azure DevOps, ServiceNow, Jira, Git, Visual Studio, and Ant.

Required Qualifications

• Minimum 5+ years of experience on the Salesforce platform, including release management, Salesforce Administration, and implementing Salesforce.com solutions.
• 4+ years as a Salesforce Release Manager in an enterprise environment.
• 4+ years of experience with Copado.
• Salesforce.com Admin and Developer Certification.

Preferred Experience – Technical

• Strong understanding of Salesforce best practices and functionality.
• Experience managing release processes for business‑on‑board projects and data migrations.
• Deep knowledge of Salesforce and metadata.
• Experience with Salesforce release management on an enterprise, multi‑org scale.
• Understanding of source‑control systems (e.g., GitHub) and effective branching/merging strategies.
• Experience with CI/CD tools, Git source control, VS Code IDEs, and conflict resolution strategies.
• Experience using and following SDLC methodologies—Agile, Scrum, or iterative development.
• Certifications in Agile (CSM, CSP, ACP, Lean, Kanban) or related.
• Salesforce Platform Dev 1 preferred.

Preferred Experience – Non‑Technical

• Proven ability to design and implement new processes and facilitate user adoption.
• Ability to coordinate and document evaluation, scope, and completion of updates and new development requests.
• Ability to articulate and manage tasks, dependencies, durations, and risks promptly.
• Ability to build and manage relationships with clients, partners, and internal stakeholders.
• Capability to obtain and maintain a Public Trust or Suitability/Fitness determination.
• Experience with requirement definition and management.
• Experience working with Salesforce support teams.
• Collaborative nature and ability to build consensus among multiple stakeholders.
• Excellent verbal and written communication skills, bridging technical and non‑technical audiences.
• Strong professionalism and interpersonal skills.

Ideal Mindset: Visionary; you are responsible for providing the technical vision for the solution.

NTT DATA is an equal‑opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For our EEO Policy Statement, please click here. If you would like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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