ServicesConsultant_FY27Q2

Infosys; Bengaluru; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Infosys is seeking professionals with expertise in airline passenger services and modern retailing systems. The role emphasizes reservation processing, ticketing, and revenue accounting, with exposure to industry standards like IATA HOT files and NDC.

Candidates should demonstrate problem-solving skills, ability to work with cross-functional teams, and familiarity with payment settlements and interlining concepts within airline operations.

Qualifications

• Knowledge of Passenger Reservation and Booking workflows.
• Familiarity with PNR processing, ticketing and revenue accounting.
• Understanding IATA HOT file processing and airline retailing concepts.
• Experience with software configuration management and client interfacing.

Skills

Passenger Reservation/Booking

Passenger Name Record processing

Ticketing

NDC

One Order

Modern Airline Retailing

Payment settlement

IATA HOT file processing

Revenue accounting

Interlining

Develop value-creating strategies

Industry trends awareness

Software configuration management

Logical thinking and problem solving

Financial processes understanding

Process assessment and improvement

Industry domain knowledge

Client Interfacing

Project and Team management

Job description

Primary Skills

1.Passenger Reservation/Booking

• Passenger Name Record processing
• Ticketing
• NDC
• One Order
• Modern Airline Retailing
• Payment settlement
• IATA HOT file processing
• Revenue accounting
• Interlining Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability
• Good knowledge on software configuration management systems
• Awareness of latest technologies and Industry trends
• Logical thinking and problem solving skills along with an ability to collaborate
• Understanding of the financial processes for various types of projects and the various pricing models available
• Ability to assess the current processes, identify improvement areas and suggest the technology solutions
• One or two industry domain knowledge
• Client Interfacing skills
• Project and Team management