Services Sales Expert

Dassault Systèmes; Pune District; On-site; INR 480,000 - 600,000; Full time

Job summary

Dassault Systèmes in Pune seeks a Service Sales Support Specialist to back the service sales team with day-to-day activities, bid preparation, and contract documentation.

The role involves coordinating inputs from multiple functions, drafting SOW/RFP responses, and ensuring timely submission while maintaining CRM/ERP records.

This position offers exposure to cross-functional processes and the opportunity to build commercial and stakeholder management skills in a fast-paced tech environment.

Qualifications

• Bachelor’s degree in Business Administration, Sales, Engineering, or a related field.
• 2-5 years of experience in sales support, proposal management, bid coordination, commercial operations, or service sales support.
• Experience in preparing ROM proposals, SOW documents, and RFP responses is strongly preferred.
• Strong written communication and document preparation skills.
• Good organizational skills with strong attention to detail.
• Ability to work across multiple functions and manage deadlines effectively.
• Proficiency in Microsoft Office and CRM/ERP systems.

Responsibilities

• Support the Service Sales Expert and field sales team in day-to-day service sales activities.
• Build early-stage services rough order of magnitude services proposals based on input received from the field sales team.
• Prepare bid process supporting documents such as qualification documents, review board meeting presentations etc.
• Prepare Statements of Work (SOW) documents and drive them through the internal approval system for reviews and closure.
• Develop RFQ/RFP response documents in coordination with internal stakeholders.
• Prepare quotations, proposals, and other commercial documentation.
• Coordinate with sales, legal, operations, finance, and technical teams to collect required inputs.
• Maintain accurate records in CRM/ERP and ensure documentation is complete and up to date.
• Track proposal, contract, and customer documentation status to support timely submission and closure.
• Support customer follow-up and internal coordination to ensure smooth execution of service sales processes.

Skills

Sales support

Proposal management

Bid coordination

SOW prep

Written communication

Attention to detail

Cross-functional collaboration

Deadline management

Education

Bachelor’s degree in Business Administration, Sales, Engineering, or a related field

Tools

Microsoft Office

CRM/ERP systems

Job description

Service Sales Support Specialist

Pune

Service Sales Support Specialist

Unlock your potential with Dassault Systèmes, a global leader in Scientific Software Engineering as a Service Sales Support Specialist, in Pune.

We are looking for a Service Sales Support Specialist to support our Service Sales team in managing key commercial and proposal activities related to service sales opportunities.

The role will be responsible for preparing high-quality sales and bid support documents, coordinating internal inputs, and ensuring timely submission and system closure of commercial documents.

Key Responsibilities

• Support the Service Sales Expert and field sales team in day-to-day service sales activities
• Build early-stage services rough order of magnitude services proposals based on input received from the field sales team
• Prepare bid process supporting documents such as qualification documents, review board meeting presentations etc.
• Prepare Statements of Work (SOW) documents and drive them through the internal approval system for reviews and closure
• Develop RFQ/RFP response documents in coordination with internal stakeholders
• Prepare quotations, proposals, and other commercial documentation
• Coordinate with sales, legal, operations, finance, and technical teams to collect required inputs
• Maintain accurate records in CRM/ERP and ensure documentation is complete and up to date
• Track proposal, contract, and customer documentation status to support timely submission and closure
• Support customer follow-up and internal coordination to ensure smooth execution of service sales processes

Qualifications

• Bachelor’s degree in Business Administration, Sales, Engineering, or a related field
• 2-5 years of experience in sales support, proposal management, bid coordination, commercial operations, or service sales support
• Experience in preparing ROM proposals, SOW documents, and RFP responses is strongly preferred
• Strong written communication and document preparation skills
• Good organizational skills with strong attention to detail
• Ability to work across multiple functions and manage deadlines effectively
• Proficiency in Microsoft Office and CRM/ERP systems

Preferred Background

• Experience in service sales, after-sales support, technical services, or industrial/commercial environments
• Exposure to contract review workflows and legal coordination processes

What’s In It For You

• Opportunity to work closely with service sales and cross-functional business teams
• Exposure to commercial proposal development, contract documentation, and bid response processes
• A dynamic role with visibility across sales, legal, operations, and customer support functions
• Opportunity to build strong commercial, coordination, and stakeholder management skills
• A position that contributes directly to business growth and customer success
• Professional development in a fast-paced and collaborative environment

Inclusion statement

As a game-changer in sustainable technology and innovation, Dassault Systèmes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.