ServiceNow Technical Delivery Manager

Lam Research Salzburg GmbH; Bengaluru; Hybrid; INR 4,000,000 - 7,000,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Lam Research Bangalore seeks a seasoned ServiceNow Architect to own the design, delivery, and governance of the ServiceNow platform. You’ll lead global teams, shape architecture, ensure quality, and drive scalable enterprise solutions aligned with business goals.

The role requires extensive hands-on ServiceNow experience (IT Ops, Sec Ops & HRSD) and strong collaboration with architects, vendors and leadership to deliver impactful outcomes.

Qualifications

• 15+ years of overall experience in IT
• 12+ years hands-on ServiceNow platform experience (IT Ops, Sec Ops & HRSD)
• 8+ years as ServiceNow Tech Architect / Solution Architect

Responsibilities

• Leads design, development, delivery, and operation of the ServiceNow platform.
• Manages technical teams, governs platform architecture, ensures solution quality.
• Drives platform adoption and scalable enterprise solutions.
• Acts as primary technical owner for ServiceNow products and integrations.
• Collaborates with stakeholders, architects, vendors, and leadership teams.

Skills

Leadership

Stakeholder Management

Education

ServiceNow CSA

CIS

CTA

ITIL v4

Tools

ServiceNow

Job description

In your career, let’s prove what’s possible.

At Lam Research, we create equipmentthat drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible. Across our organization, our employees come to work and change the world. We take on the toughest challenges with precision and accuracy. We push for the next big semiconductor breakthrough. We lead the way in one of the most critical and fast-moving industries on the planet. And we do it together, with deep connections and limitless collaboration. The impact we have on the world is made possible by focusing on our people. So we recognize and celebrate our teams’ achievements. We strive to create an inclusive and diverse culture where everyone’s contribution and voice has value. We evaluate and evolve our offerings, so our people receive the support and empowerment to do meaningful things for their lives, careers, and communities. Because at Lam, we believe that when people are the priority and they’re inspired to unleash the power of innovation for a better world together, anything is possible.

ServiceNow Technical Delivery Manager

Date: Aug 31, 2026

Location: Bangalore, IN-Bangalore, IN

Worker Category: Virtual Flex

The group you’ll be a part of

The Global Information Systems Group is dedicated to the success of Lam through providingbest-in-class and innovative information system solutions and services. Together, we supportusers globally with data, information, and systems to achieve their business objectives.

The impact you’ll make

Owns the technical strategy, delivery, governance, and operational excellence of the ServiceNow platform while leading teams, driving innovation, and ensuring scalable enterprise service management solutions

What you’ll do

Leads the design, development, delivery, and operational management of the ServiceNow platform. Responsible for managing technical teams, governing platform architecture, ensuring solution quality, driving platform adoption, and delivering scalable enterprise solutions aligned with business objectives. Acts as the primary technical owner for ServiceNow products and integrations while collaborating with business stakeholders, architects, vendors, and leadership teams.

• ServiceNow Product & Module Ownership
• Stakeholder Management

Who we’re looking for

• Overall 15+ years’ Experience
• 12+ years of hands-on ServiceNow platform experience - IT Ops, Sec Ops & HRSD (Mandatory)
• 8+ years as a ServiceNow Technical Architect / Solution Architect
• Experience managing large, global ServiceNow environments and multi-partner delivery models.
• Experience with architecture reviews, platform standards, partner oversight, and technical debt reduction

Preferred qualifications

• ServiceNow Certified System Administrator (CSA)
• Certified Implementation Specialist (CIS)
• Certified Technical Architect (CTA)
• ITIL v4 Certification

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.