ServiceNow Project Manager (ITAM / HAM / SAM)

Tata Consultancy Services; India; On-site; INR 2,800,000 - 4,200,000; Full time

Job summary

Tata Consultancy Services is seeking an experienced Project Manager to lead ServiceNow Asset Management implementations (ITAM, HAM, SAM) across PAN India. The role involves steering end-to-end asset management transformation programs, managing client stakeholders, delivery teams, and project governance to ensure successful outcomes.

The ideal candidate will have hands-on experience with ITAM, HAM and SAM implementations, strong planning and coordination capabilities, and a proven track record in

Qualifications

• 8-12 years of project management experience.
• Hands-on ServiceNow ITAM/HAM/SAM implementations.
• Experience leading IT asset management transformations.
• Ability to manage scope, timelines and budgets.
• Strong stakeholder and delivery-team coordination.
• Exposure to ITIL processes.

Responsibilities

• Lead end-to-end Asset Management transformation programs.
• Drive implementation and adoption of ServiceNow ITAM solutions.
• Manage project scope, timelines, budget, and resources.
• Work closely with business stakeholders and enterprise asset teams.
• Ensure delivery governance and reporting.
• Coordinate with architects, developers, and implementation teams.
• Monitor project risks, dependencies, and milestones.
• Support strategic asset management initiatives.

Skills

ServiceNow ITAM

HAM

SAM

Project Management

Stakeholder Management

IT Asset Lifecycle

ITIL Knowledge

Discovery & CMDB

Vendor Coordination

Budget & Governance

Job description

Job Title: Project Manager - ServiceNow ITAM / HAM / SAM

Location: PAN India

Experience: 8-12 Years

Job Description

We are seeking experienced Project Managers with expertise in ServiceNow Asset Management implementations and transformation programs.

The ideal candidate will have hands-on experience leading projects involving IT Asset Management (ITAM), Hardware Asset Management (HAM), and Software Asset Management (SAM), while managing client stakeholders and delivery teams.

Key Responsibilities

• Lead end-to-end Asset Management transformation programs
• Drive implementation and adoption of ServiceNow ITAM solutions
• Manage project scope, timelines, budget, and resources
• Work closely with business stakeholders and enterprise asset teams
• Ensure delivery governance and reporting
• Coordinate with architects, developers, and implementation teams
• Monitor project risks, dependencies, and milestones
• Support strategic asset management initiatives

Required Skills

• 8-10 years of experience
• Relevant experience in Project Management and ServiceNow ITAM/HAM/SAM implementations will be highly preferred.
• Experience managing ServiceNow Asset Management projects
• Strong understanding of:
• ITAM
• HAM
• SAM
• Experience in project planning and stakeholder management
• Knowledge of software and hardware asset lifecycle management

Preferred Skills

• ServiceNow ITAM implementations
• Software compliance and license management
• Discovery and CMDB exposure
• ITIL Certification
• ServiceNow certifications