ServiceNow Platform Manager

Orbia Pune; Pune District; On-site; INR 4,200,000 - 6,600,000; Full time

Benefits offered by this job

On-site Pune

Job summary

Orbia Pune is seeking a ServiceNow Platform Manager to lead the strategy, development, and administration of the ServiceNow platform at our Pune facility. The role requires collaboration with stakeholders to align the platform with business needs and optimize workflows.

You will oversee architecture, development, and administration, manage a team, and drive Agile/DevOps practices. 7+ years of ServiceNow experience with 2+ in leadership are expected, ITIL certification is a must.

Qualifications

• Bachelor's degree in CS/IT or related field.
• ServiceNow CSA or CIS preferred; ITIL certification is required.
• 7+ years of ServiceNow experience with at least 2 years in a leadership role.

Responsibilities

• Oversee ServiceNow architecture, development and administration.
• Define platform strategy and lead a team.
• Collaborate with stakeholders to align the platform with business needs.
• Manage ITSM, ITOM, SPM, HRSD, SecOps and custom applications.

Skills

ServiceNow Architecture

Leadership

JavaScript

Angular

REST APIs

SOAP APIs

CI/CD

Git

Agile

Education

Bachelor's degree in Computer Science / IT / related field

ITIL Certification

Tools

Integration Hub

MID Server

Performance Analytics

Job description

We are currently looking for ServiceNow Platform Manager to join a fast growing product based Organisation in Pune. If you have strong background in overseeing the overall strategy, development, and administration of the ServiceNow platform wh can collaborate with stakeholders to align the platform with business needs, optimize workflows! We'd love to hear from you.

Role: ServiceNow Platform Manager

Location: Baner, Pune

Note: This is a full time role, 5 Days on-site role based at Orbia Global Capability Center in Pune

Relevant Experience:

Academic Level: Bachelors degree in Computer Science, Information Technology, or a related field. ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS) is preferred.

Knowledge & Experience:

7+ years of ServiceNow experience, with at least 2 years in a leadership role.

ServiceNow Platform Management:

Experience overseeing ServiceNow architecture, development, and administration - MUST

Technical Knowledge:

Proficiency in JavaScript, Angular, Powershell Glide API, REST/SOAP APIs, and integration methods.

Automation & Scripting:

Expertise in scripting, workflow automation, and ServiceNow Flow Designer.

ServiceNow Modules:

Strong knowledge of ITSM, ITOM, SPM, HRSD, SecOps, and custom applications- MUST

Tools & Platforms:

Experience with Integration Hub, MID Server, and performance analytics.

Leadership & Strategy:

Ability to define platform strategy and lead a team effectively.

Agile & DevOps:

Familiarity with Agile methodologies, CI/CD, and version control (Git). Experience managing ServiceNow development teams and enterprise implementations.

ITIL certification -MUST .