ServiceNow Functional Consultant

Aelum Consulting - ServiceNow Premier Partner; Hyderabad; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

Aelum Consulting - ServiceNow Premier Partner is seeking a ServiceNow Pre-Sales Consultant located in Hyderabad, India. This role involves leading complex client opportunities and maximizing profitability while maintaining solution quality.

The ideal candidate will have over 2 years of experience with ServiceNow and a strong background in Pre-Sales activities, including client engagement and solution design. Responsibilities include creating sales proposals and ensuring a seamless handover from sales to delivery.

Qualifications

• Minimum 2 years of experience with ServiceNow or similar platforms.
• Experience in bid and pre-sales environments for large scale bids.
• Ability to demonstrate ServiceNow products to various audiences.

Responsibilities

• Engage with clients to determine technical and business requirements.
• Create compelling sales proposals and technical documentation.
• Lead a solution bid team and ensure smooth transition from sale to delivery.

Skills

ServiceNow Pre-Sales skills

Client engagement

Solution design

Commercial documentation

Education

ServiceNow accreditations and certifications

Tools

ServiceNow

Job description

About Us

Aelum Consulting is emerging Enterprise Service Management service provider with over 5+ years of experience in providing end to end solutions around ITSM Process, ServiceNow Implementation, Consulting, development and support.

We have over 11000+ hours of experience in designing empirical processes for our valuable customers that reduced their Operating Costs (Reduced ~750K for our prestigious customers in 3 years).

Job Description

• Relevant platform: ServiceNow 2+ years or more, having good exposure in other Service Management or customer service platforms can be an excellent add on
• This will suit a ServiceNow Pre-Sales Consultant with solid Delivery and Pre-Sales skills.
• You will lead complex opportunities and tenders as well as direct customer opportunities, maximizing profitability while controlling the solution integrity.
• Responsibilities will include qualification of opportunities, solution design, project and support estimates, customer presentations, building relevant demos and proof of concepts, providing ServiceNow SME knowledge to the delivery practice, answering tender responses and creating supporting proposals.
• The role holder will possess proven Pre-Sales skills whilst working closely with the sales team on existing opportunities and will be used to inputting into the complete sales life cycle.

Responsibilities

• Client facing - determine their technical and business requirements ensuring that all necessary information is collated prior to producing a solution.
• Produce compelling sales proposals/commercial and technical documentation outlining the cost savings and business benefits to clients of using ServiceNow
• Assume responsibility for running a solution bid team, where relevant Interfacing with the implementation / project team, articulating customer requirements, to ensure a smooth transition from Sale to Deliver
• Ability to demonstrate ServiceNow products and technologies effectively to audiences of varied technical knowledge

Requirements

• Worked in bid and pre sales environments with experience of large scale ServiceNow bids
• ServiceNow accreditations and certifications advantageous
• Experience of supporting a sales team to win new business in new and existing accounts
• Strong knowledge and understanding of the ServiceNow platform
• ServiceNow Implementation and/or consulting experience