ServiceNow Functional Consultant

Consult Asia; Bengaluru; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

Consult Asia Bengaluru is seeking a functional consultant with hands-on experience in ServiceNow HRSD, CSM, FSM, or Portal to join our delivery team. You will translate complex business processes into efficient ServiceNow workflows and collaborate closely with developers for end-to-end delivery.

The role emphasizes configuring and managing HRSD/CSM/FSM/Portal modules, defining workflows and service catalogs, and aligning automation with business requirements while engaging stakeholders to ensure

Qualifications

• Functional consultant with experience in HRSD, CSM, FSM, or Portal modules.
• Skilled in translating business processes into ServiceNow workflows and collaborating with developers for end-to-end delivery

Responsibilities

• Configure and manage ServiceNow HRSD, CSM, FSM, and Portal modules.
• Define workflows, service catalogs, and process automation aligned to business requirements.
• Support implementation and stakeholder engagement

Skills

Business process mapping

Stakeholder collaboration

Tools

ServiceNow HRSD

ServiceNow CSM

ServiceNow FSM

Portal

Job description

Configure and manage ServiceNow HRSD, CSM, FSM, and Portal modules. Define workflows, service catalogs, and process automation aligned to business requirements. Support implementation and stakeholder engagement.

Required Candidate profile

Functional consultant with experience in HRSD, CSM, FSM, or Portal modules.Skilled in translating business processes into ServiceNow workflows and collaborating with developers for end-to-end delivery