ServiceNow Functional Consultant

Consult Asia; Surat; On-site; INR 1,000,000 - 2,000,000; Full time

Job summary

Consult Asia in Surat, India is seeking a Functional Consultant with hands-on experience in ServiceNow HRSD, CSM, FSM, or Portal modules. You will translate business processes into ServiceNow workflows, define workflows, service catalogs, and automation aligned with requirements.

You will collaborate with developers for end-to-end delivery, support implementation, and engage stakeholders to ensure successful delivery and adoption of solutions.

Qualifications

• Functional consultant with experience in HRSD, CSM, FSM, or Portal modules.
• Skilled in translating business processes into ServiceNow workflows.
• Collaborating with developers for end-to-end delivery.

Responsibilities

• Configure and manage ServiceNow HRSD, CSM, FSM, and Portal modules.
• Define workflows, service catalogs, and process automation aligned to business requirements.
• Support implementation and stakeholder engagement.

Skills

Process mapping

Stakeholder engagement

Collaboration

Tools

ServiceNow HRSD

ServiceNow CSM

ServiceNow FSM

ServiceNow Portal

Job description

Configure and manage ServiceNow HRSD, CSM, FSM, and Portal modules. Define workflows, service catalogs, and process automation aligned to business requirements. Support implementation and stakeholder engagement.

Required Candidate profile

Functional consultant with experience in HRSD, CSM, FSM, or Portal modules.Skilled in translating business processes into ServiceNow workflows and collaborating with developers for end-to-end delivery