ServiceNow Functional Consultant

Consult Asia; Ernakulam; On-site; INR 700,000 - 1,200,000; Full time

Job summary

Consult Asia is seeking a Functional Consultant to configure and manage ServiceNow HRSD, CSM, FSM, and Portal modules. You will translate business requirements into effective workflows and collaborate with developers to deliver end-to-end solutions.

The role emphasizes defining workflows, service catalogs, and process automation, with ongoing support for implementation and stakeholder engagement. You will participate in requirements workshops, map current processes, test configurations, and

Qualifications

• Functional consultant with experience in HRSD, CSM, FSM, or Portal modules.
• Skilled in translating business processes into ServiceNow workflows and collaborating with developers for end-to-end delivery.

Responsibilities

• Configure and manage ServiceNow HRSD, CSM, FSM, and Portal modules.
• Define workflows, service catalogs, and process automation aligned to business requirements.
• Support implementation and stakeholder engagement.

Skills

HRSD

CSM

FSM

Portal

Workflow design

Job description

Configure and manage ServiceNow HRSD, CSM, FSM, and Portal modules. Define workflows, service catalogs, and process automation aligned to business requirements. Support implementation and stakeholder engagement.

Required Candidate profile

Functional consultant with experience in HRSD, CSM, FSM, or Portal modules.Skilled in translating business processes into ServiceNow workflows and collaborating with developers for end-to-end delivery