ServiceNow Developer / Senior Developer / Technical Lead / Product Owner

Impronics Technologies; Hyderabad; On-site; INR 1,000,000 - 2,000,000; Full time

Job summary

Impronics Technologies is looking for ServiceNow professionals from Developers to Product Owners in Hyderabad, India. We seek candidates with 4–12 years of experience across ServiceNow modules.

The roles require strong communication and technical skills, with responsibilities such as developing applications, managing integrations, and collaborating with stakeholders to deliver value in an Agile setting. Preferred certifications enhance eligibility for these positions.

Qualifications

• 4-12 years of experience in ServiceNow development or related roles.
• Experience with ITSM, ITOM, HRSD, CSM, and SecOps modules.
• Excellent communication and stakeholder management skills.

Responsibilities

• Develop and customize ServiceNow applications and modules.
• Design scalable technical solutions based on stakeholder requirements.
• Own end-to-end technical delivery of complex ServiceNow implementations.
• Act as a bridge between business stakeholders and the technical team.

Skills

ServiceNow development

API integrations

Stakeholder management

Leadership

Analytical skills

Education

ServiceNow Certified System Administrator (CSA)

ServiceNow Certified Application Developer (CAD)

Tools

ITSM

REST API

SOAP API

Job description

ServiceNow Developer / Senior Developer / Technical Lead / Product Owner

4- 15 Years

Full-Time

Job Title:

ServiceNow Developer / Senior Developer / Technical Lead / Product Owner

Experience:

4 to 12 Years

Location:

Job Summary:

We are hiring for multiple roles in our growing ServiceNow practice – from Developers and Senior Developers to Technical Leads and Product Owners. The ideal candidates will have deep expertise across various ServiceNow modules and will play a critical role in designing, developing, implementing, and managing enterprise-grade ServiceNow solutions that align with business needs and IT strategy.

1. ServiceNow Developer (4–6 Years):

• Develop and customize ServiceNow applications and modules including ITSM, ITOM, HRSD, CSM, SecOps, etc.
• Create business rules, client scripts, workflows, and UI policies.
• Work on integrations using REST, SOAP, and MID Server.
• Troubleshoot issues and support platform upgrades.

2. Senior ServiceNow Developer (6–8 Years):

• Design scalable technical solutions based on requirements from stakeholders.
• Guide junior developers and ensure code quality and adherence to best practices.
• Work closely with architects to define and implement platform strategies.
• Lead implementation efforts across modules and manage release cycles.

3. ServiceNow Technical Lead (8–10 Years):

• Own end-to-end technical delivery of complex ServiceNow implementations.
• Define coding standards, development guidelines, and architecture decisions.
• Drive integration strategies and oversee CI/CD and DevOps adoption.
• Collaborate with cross-functional teams including business, infra, and operations.

4. ServiceNow Product Owner (10–12 Years):

• Act as the bridge between business stakeholders and the technical team.
• Define product vision and roadmap for ServiceNow platform evolution.
• Prioritize backlog items and drive value delivery in Agile environment.
• Ensure platform adoption, process improvements, and measurable business impact.

Key Modules & Technical Expertise:

• Core: ITSM, CMDB, Discovery, Service Catalog
• Advanced: ITOM, HRSD, SecOps, CSM, Software/Hardware Asset Management
• Experience in Service Portal and Custom App Development
• Hands-on with API Integrations (REST/SOAP), LDAP, SSO, MID Servers
• Understanding of ITIL processes, ServiceNow upgrades, and platform maintenance

Certifications (Preferred):

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• One or more Certified Implementation Specialist (CIS) – ITSM, ITOM, HRSD, SecOps, etc.
• Product Owner certifications (for PO roles) like CSPO or equivalent (optional but preferred)

Soft Skills:

• Excellent communication and stakeholder management
• Strong analytical, leadership, and mentoring capabilities