ServiceNow Developer, IT

Edwards Lifesciences Gruppe; Pune District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Edwards Lifesciences in Pune, India is seeking a ServiceNow Developer to deliver scalable solutions within the IT organization. You will work closely with architects, BSAs and stakeholders to implement ITSM/ITOM workflows and integrations using standard best practices, while contributing to continuous platform improvements.

The role emphasizes hands-on development, solution delivery, and collaboration in an agile environment, with a focus on delivering high-quality, maintainable code and

Qualifications

• Bachelor's degree in Information Systems or related field and 3+ years ServiceNow development.
• Hands-on experience with ServiceNow scripting, Flow Designer, and REST/SOAP integrations.
• ServiceNow certifications (e.g., Certified System Administrator).

Responsibilities

• Develop and deliver scalable ServiceNow solutions that support IT workflows and digital transformation.
• Collaborate with architects, BSAs, and stakeholders to implement high-quality, standards-aligned solutions.
• Configure ITSM, ITOM, and related modules; build integrations using REST/SOAP and MID Server.
• Perform unit testing, support QA/UAT, and assist with deployments.
• Troubleshoot production issues and contribute to ongoing platform improvements.

Skills

ServiceNow development

JavaScript

REST/SOAP integrations

Agile delivery

Education

Bachelor's degree in Information Systems or related field

Tools

ServiceNow scripting

Glide API

Flow Designer

Business Rules

UI Policies

MID Server

Job description

Innovation starts from the heart. At Edwards Lifesciences, we're dedicated to developing ground-breaking technologies with a genuine impact on patients' lives. At the core of this commitment is our investment in cutting-edge information technology. This supports our innovation and collaboration on a global scale, enabling our diverse teams to optimize both efficiency and success. As part of our IT team, your expertise and commitment will help facilitate our patient-focused mission by developing and enhancing technological solutions. We're a leading enterprise organization at the forefront of innovation, managing complex data landscapes across multiple business units.

As a ServiceNow Developer, you will develop, and deliver scalable ServiceNow solutions that support enterprise IT workflows and digital transformation initiatives. You will work closely with architects, senior developers, business systems analysts, and stakeholders to implement high-quality solutions aligned with platform governance, best practices, and organizational standards. This is a hands-on role focused on development excellence, solution delivery, and continuous platform improvement.

How you'll make an impact:

• Develop ServiceNow solutions using out-of-the-box capabilities and custom development (Scoped Apps, workflows, integrations).
• Configure and perform development on modules such as ITSM, ITOM, TPRM, and Employee Center Pro.
• Build and maintain integrations using REST/SOAP APIs, MID Server, and third-party systems.
• Deliver high-quality, reusable, and scalable code aligned with platform standards.
• Collaborate with architects and BSAs to translate business requirements into technical solutions.
• Ensure adherence to design standards, data models, and architecture guidelines.
• Perform unit testing and support QA, UAT, and production deployments.
• Troubleshoot production issues and provide timely resolution.
• Contribute to automation, AI-driven solutions, and modern ServiceNow capabilities.

What you'll need (Required):

• Bachelor's degree in Information Systems, or a related field; 3+ years of experience in ServiceNow development.
• Hands-on experience with: ServiceNow scripting (JavaScript, Glide API) Flow Designer, Business Rules, UI Policies, Client Scripts Integrations (REST/SOAP, MID Server) Experience working in Agile delivery environments.
• ServiceNow certifications (e.g., Certified System Administrator).

What else we look for (Preferred):

• Strong problem-solving and analytical skills
• Attention to detail and quality mindset
• Effective communication with technical and non-technical stakeholders
• Ability to manage multiple priorities in a fast-paced environment
• Team collaboration and knowledge sharing

Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.

Edwards Lifesciences is the leading global structural heart innovation company, driven by a passion to improve patient lives. Through breakthrough technologies, world-class evidence and partnerships with clinicians and healthcare stakeholders, our employees are inspired by our patient-focused culture to deliver life-changing innovations to those who need them most.