ServiceNow Developer

INES EIT Services India P. Ltd [Formerly Hewlett Packard Global Soft India P.Ltd]; Telangana; Hybrid; INR 1,500,000 - 2,200,000; Full time

Job summary

DXC Technology is seeking a ServiceNow Developer with 6–9 years of experience to design, develop, and implement solutions on the ServiceNow platform for SmartApps. You will customize applications, build workflows, and integrate systems to support roadmap functionality and business needs.

Responsibilities include configuring modules, maintaining integrations via REST/SOAP, and ensuring data integrity while delivering comprehensive technical documentation. Strong English communication is essential.

Qualifications

• Must have ServiceNow CSA with development experience in CSM or FSO.
• Knowledge of Playbooks flow designer Now Assist / AI Platform analytics is nice.
• Prior experience with creating and maintaining integrations via REST/SOAP APIs and Integration Hub.

Responsibilities

• Design, develop, and configure ServiceNow applications, modules (CSM/FSO), workflows, and catalog items.
• Build and maintain integrations with other systems using REST/SOAP APIs and Integration Hub.
• Write and maintain custom code using JavaScript, HTML, and CSS.

Skills

ServiceNow

JavaScript

REST/SOAP APIs

Problem solving

English communication

Education

ServiceNow Certified System Administrator

CAD (preferred)

CIS (preferred)

Tools

Integration Hub

UI policies

ATF

Job description

Job Description: We are looking for a ServiceNow Developer with ~6–9 years of relevant experience to design, develop, and implement solutions on the ServiceNow platform for SmartApps. A ServiceNow Developer is responsible for designing, developing, and implementing solutions on the ServiceNow platform. This role involves customizing applications, building workflows, integrating systems, and ensuring the platform meets business needs aligned to planned roadmap functionality to support the development of Smart Apps.

Roles & Responsibilities

• Development and configuration: Design, develop, and configure ServiceNow applications, modules (CSM or FSO), workflows, and catalog items. This includes setting up forms, fields, client scripts, business rules, and UI policies.
• Integration: Build and maintain integrations with other systems and third‑party applications using tools like REST/SOAP APIs and Integration Hub.
• Customization: Write and maintain custom code using JavaScript, HTML, and CSS to meet specific business needs.
• Data management: Manage data imports, exports, and transformations, and ensure data integrity.
• Troubleshooting and support: Provide technical support to users, identify and resolve software flaws, and conduct regression testing.
• Documentation: Create and maintain comprehensive technical documentation for configurations, customizations, and processes.

Requirements

ServiceNow Certified System Administrator. (must have) ServiceNow development experience in Customer Service Management (CSM) or Financial Services Operations (FSO) REQUIRED. Knowledge and/or micro‑certification in at least one of the following: Playbooks Flow Designer Now Assist / AI Platform Analytics Predictive Intelligence Service Portal Catalog Items Automated Test Framework (ATF) ServiceNow Certified Application Developer (CAD) (preferred). ServiceNow Certified Implementation Specialist (CIS) (preferred). Strong understanding of ServiceNow platform capabilities and best practices. Excellent problem‑solving and analytical skills. Strong communication skills in English.

Nice to Have

• Experience with UI/React development
• Experience with Agile methodologies.
• Familiarity with CI/CD pipelines and integration testing.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in‑person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry‑Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates. Learn more on dxc.com.