Service Sales Support Specialist

HP; India; Presencial; INR 450 000 - 700 000; Tempo integral

Resumo da oferta

HP in India seeks a Service Sales Support Specialist to back the Inside Sales team and drive quotational processes. You will enable sales through timely quotations, discounts in HP IQ, and close collaboration with global teams to meet revenue targets.

The role requires strong English communication, excellent Excel skills, and a proactive, detail-oriented approach in a fast-paced environment. This full-time position supports HP’s service portfolio and customer success.

Qualificações

• Experience in generating sales quotations and proposals.
• Familiar with HP IQ and Price Hub systems.
• Strong MS Excel skills including pivots and lookups.

Responsabilidades

• Generate sales quotations and proposals, ensuring quotation deadlines are met.
• Ensure all quotations are recorded in HP IQ.
• To prepare and request discounts in HP IQ.
• Develop a thorough understanding of Polycom and HP product and service portfolio.
• Undertake any other duties required to assist in the successful operation of the department.

Conhecimentos

Quotation management

Sales support

Time management

English communication

Ferramentas

Price Hub

HP IQ

Microsoft Office

Excel

Descrição da oferta de emprego

Service Sales Support Specialist

Job Purpose: A HP maintenance contract is a valuable business enabler for our customers and ensures that their investments are fully supported. These contracts ensure our customers can manage their ongoing support costs, optimise uptime and have the latest software enhancements to maximise end user experience and drive utilisation and efficiency in their business This role will hold responsibility for supporting across the globe in order that the HP Inside Sales business unit is able to achieve their sales, revenue and booking goals. You will be an important part of the service sales process as an “enabler” for the sales teams. Meeting KPI’s and being part of a fast-paced centralised support team, you will develop excellent relationships with sales teams and become an integral part of their success in meeting and exceeding sales quotas. You will be targeted upon ensuring quotation response times are met. You will be required to work closely with all areas of our business including the Inside Sales Team of all 8 markets and Order Management team to ensure smooth processing of PO’s.

Main Duties:

• Generate sales quotations and proposals, ensuring quotation deadlines are met.
• Ensure all quotations are recorded in HP IQ.
• To prepare and request discounts in HP IQ.
• Develop a thorough understanding of Polycom and HP product and service portfolio.
• Undertake any other duties required to assist in the successful operation of the department.

Computer Skills:

• Price Hub, HP IQ
• Microsoft suite (Outlook, Excel, Word, PowerPoint, PDF)
• Good Excel skills (pivots/formulas/look-ups etc)
• Integrated quoting tool.

Competency Profile:

• High degree of accuracy and attention to detail.
• Excellent time management and prioritization skills.
• Excellent timekeeping and team player skills.
• Ability to communicate effectively in English - both written and oral.
• Able to demonstrate flexibility and adaptability in a fast-paced environment.
• Ability to work in a calm and logical manner, particularly when under pressure.
• Represent Polycom/HP in a professional, honest and ethical manner with a focus on delivering a high degree of customer satisfaction always.
• Flexible approach – sometimes it may be necessary to work beyond normal office hours, especially at quarter end.
• Winning attitude.

Job - Sales Operations Schedule - Full time Shift - No shift premium (India) Travel - Relocation

Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"

You want to reshape the way the world works. So do we. You’re looking for more than just a job; you’re looking to make a difference. That means creating something new. Something that matters. Something that changes how the world works for the better. A career at HP can help you build the tomorrow you want. Let’s grow together.

Privacy, Terms of Use, and Accessibility

Our founders believed that business exists when people work together to ‘accomplish something collectively which they could not accomplish separately.’ We uphold a zero-tolerance policy towards discrimination and treat everyone with respect. By maintaining these principles, we empower the HP team to contribute to our collective success and the future of work.

Learn more about HP personal data practices at Privacy Statement, Personal Data Rights Notice (where applicable), Accessibility at HP, and Terms.

You can be yourself at HP. Learn more

Having trouble with this page or with applying to a role?