Service Reliability Engineer

Banyan Cloud Inc.; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Banyan Cloud Inc. in Bengaluru, India is seeking a Service Reliability Engineer to build and maintain scalable, secure IT infrastructure on cloud and on‑prem.

You will work with cross‑functional teams to support business applications and contribute as SME for Banyan Cloud product initiatives. Responsibilities include managing On‑premise and Cloud Unix/Linux servers, strengthening infra security, deployments and schema changes, monitoring with Grafana, RCA documentation, and creating runbooks.

Qualifications

• 2–5 years of UNIX/Linux server administration experience.
• SQL/NoSQL knowledge is a plus.
• Python for systems automation.
• Deep familiarity with AWS and public cloud services.
• Strong Linux OS, networking, and process management skills.
• Experience with CI/CD tools and orchestration.
• Proven ability to troubleshoot and measure performance.
• Ability to work in a distributed team and 24x7 rotation.

Responsibilities

• Managing the On-premise & Cloud Servers Unix/Linux.
• Strengthening the Infra Security.
• Product support including deployments and schema changes.
• Incremental testing actions on code, processes and deployments.
• Implement and improve monitoring, alerting and dashboards (Grafana).
• Documenting RCA.
• Write technical articles or knowledge bases and runbooks.
• Mentor and train new team members.

Skills

UNIX/Linux admin

SQL/NoSQL knowledge

Python automation

AWS & cloud tech

CI/CD tooling

Docker

Kubernetes

Git / Github

Bitbucket / CircleCI / Jenkins

Terraform/Ansible/Chef

Troubleshooting & performance

Security & compliance

Operability in fast-paced env

Tools

Git/Github

Bitbucket

CircleCI

Jenkins

Docker

Kubernetes

Chef

Ansible

Job description

Honest Data technologies Pvt Ltd, is a wholly owned subsidiary of Banyan Cloud, USA, the Cyber Security Product Company, headquartered in San Jose, California, USA, owning the SaaS product “Banyan Cloud”, first of its kind Cyber Security CNAP Platform that simplifies the code to cloud security for multi cloud & On-premises environments.

It's a once-in-a-lifetime opportunity to join our rocket ship start-up run by a world-class executive team. We are looking for candidates that aspire to be a part of the cutting-edge solutions and services we offer that address next generation technological challenges.

This role will be responsible to build and maintain highly scalable, available, and secure IT infrastructure on cloud and On-Premises. The Service Reliability Engineer will work with cross-functional teams to build and support various IT functions to ensure various business applications are managed and secured and also contribute as subject matter expertise for Banyan Cloud product initiatives.

Key Responsibilities:

• Managing the On-premise & Cloud Servers Unix /Linux
• Strengthening the Infra Security
• Product support which includes Deployments and Schema Changes in the databases are refreshes
• Perform incremental testing actions on code, processes, and deployments to identify ways to streamline execution and minimize errors encountered.
• Implement and improve monitoring ,alerting and Dashboard creations in Grafana
• Documenting RCA
• Identify and write technical articles or knowledge-bases, support runbooks, and best practice documentation. will be plus
• Mentor and train new team members to help with configuration and diagnosing issues.

Key Qualifications:

• 2-5 years of Experience in a UNIX/Linux Server Administration
• Database knowledge/ experience would be plus on SQL /No SQL
• Python experience, specifically for systems automation.
• Deeply familiar with AWS and other public cloud technologies equivalences (EB, EC2, RDS, Lambda, S3, Glue,CloudFront, CloudFormation, etc…)
• Strong operational experience in Linux environment (OS, networking, process level).
• Proficient with bootstrap, provisioning, configuration and orchestration
• Knowledge/Experience working in a collaborative, distributed team environment.
• Knowledge/Experience administering and deploying development CI/CD tools such as Git, Github,
• Knowedge on Bitbucket, or CircleCI, Jenkins, Docker, Kubernetes, chef and Ansible
• Proven experience in trouble shooting, debugging, and performance measurement
• Knowledge / Experience with ensuring security and compliance of production systems
• Work closely with development teams to ensure that platforms are designed with "operability" in mind.
• Function well in a fast-paced, rapidly-changing environment.
• Participate in a 24x7 rotation for second-tier escalations globally.

Banyan Cloud provides equal employment opportunity (EEO)

Banyan Cloud provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status regarding public assistance, veteran status, or any other characteristic protected by federal, state or local law. If you are unable to apply because of incompatible assistive technology or a disability, please contact us at [e-mail]