Service/Product Offer Management Specialist

NTT DATA, Inc.; Telangana; Hybrid; INR 1,500,000 - 2,300,000; Full time

Job summary

NTT DATA is seeking a Service/Product Offer Management Specialist to own the lifecycle of a product or service and translate technical solutions to meet client needs.

You will work with engineers, sales, and stakeholders to promote products, analyze market trends, and identify new business opportunities while ensuring compliance with regulations and shareholder expectations.

Qualifications

• Seasoned knowledge of market segments and product portfolio categories.
• Seasoned knowledge of product lifecycles and technology solutions.
• Seasoned knowledge of product management disciplines and tools.
• Demonstrate financial awareness and commercial acumen.

Responsibilities

• Engages with engineers, consultants, and solution architects to ensure solutions meet client requirements.
• Promotes and positions company's products and services in the market.
• Identifies new commercially viable products or enhancements.
• Drafts and maintains product specifications documents.
• Writes RFI/RFP responses and bids.

Skills

Market knowledge

Product portfolio knowledge

Product management

Financial acumen

Strategic thinking

Public speaking

Problem analysis

Communication skills

Change management

Technology understanding

Education

Bachelor's degree in IT/CS/Business

SAFe/ITIL certifications

Tools

Product management tools

CRM tools

Job description

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Service/Product Offer Management Specialist is a seasoned subject matter expert, responsible for managing the lifecycle of a product or service. This role brings knowledge of a product or service to the required crafting of a technical solution(s) in support of clients and has a strong understanding of the organization thereby ensuring that their crafted solution(s) meet client requirements. This role is responsible for effectively promoting and positioning company's product and / or services in the market and is also required to identify new commercially viable products or services, as well as any opportunities for the enhancement of existing products or services. By monitoring the legislative, regulatory environment and shareholder requirements, the Service Product/Offer Management Specialist can provide insights and impact assessments to the organization and ensure full compliance.

Key responsibilities

• Engages with Engineers, Consultants, Technical Architects and Solution Architects to ensure that the crafted solution meets client requirements.
• Achieves set and agreed product sales to meet specified financial goals.
• Develops and delivers product training to client facing staff.
• Influences and guides the Sales team to ensure that they are equipped to close deals that involve their products and services.
• Engages with and offers support to internal and external stakeholders to ensure the project’s success.
• Analyzes product data to establish trends and insights using internal and external sources.
• Facilitates the conversion of knowledge and ideas into new or improved products, processes and services.
• Researches and interprets competitor offerings and market trends against the client base with a strong data analysis focus.
• Determines the appropriateness of pricing of existing and new investments strategies in line with projected value, competitor offerings and market trends.
• Drafts and maintains product specifications documents.
• Provides product knowledge input assistance for compiling client proposals.
• Writes RFI/RFP responses and bids and obtains vendor product certification for the product portfolio.
• Recommends product enhancements and updates to identify new business opportunities.
• Involvement in product development life cycle in order to understand how new products or new product features will impact both the end user and the client facing areas that directly support end users.

To thrive in this role, you need to have

• Seasoned knowledge of market segments and product portfolio categories
• Seasoned knowledge of product lifecycles and technology solutions.
• Seasoned knowledge of product management disciplines and tools.
• Demonstrate financial awareness and commercial acumen.
• Possesses strategic thinking skills with sound presentation and public speaking abilities.
• Seasoned problem analysis and solution formulation capabilities.
• Excellent verbal and written communication ability.
• Seasoned understanding of the organization's transformation and change programs.
• Demonstrate a sound understanding of the technologies related to product areas
• Seasoned understanding of the product’s functionality and capability.
• Displays an astute mind-set with critical thinking ability.

Academic qualifications and certifications

• Bachelor’s degree or equivalent in Information Technology or Computer Science or Business or related field.
• Relevant certifications such as Scaled Agile and ITIL are beneficial.

Required experience

• Seasoned experience in a similar position, preferably gained within a global technology services organization.
• Seasoned experience gained within the technology industry.
• Seasoned track record managing the implementation new products or product lines.

Workplace type

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.