Service/Product Offer Management Specialist

NTT Managed Services India Private Limited; Hyderabad; Hybride; INR 1 400 000 - 2 200 000; Plein temps

Résumé du poste

NTT DATA seeks a Service/Product Offer Management Specialist to own the lifecycle of products/services, crafting technical solutions, promoting offerings in the market, and identifying new commercially viable opportunities. The role requires strong market and data analysis, stakeholder engagement, and cross-functional collaboration.

Hybrid workplace with global technology services experience is preferred, along with knowledge of product management disciplines and tools.

Qualifications

• Bachelor’s degree or equivalent in Information Technology or Computer Science or Business or related field.
• Relevant certifications such as Scaled Agile and ITIL are beneficial.
• Seasoned experience in a similar position, preferably gained within a global technology services organization.
• Seasoned experience gained within the technology industry.
• Seasoned track record managing the implementation new products or product lines.

Responsabilités

• Engages with Engineers, Consultants, Technical Architects and Solution Architects to ensure that the crafted solution meets client requirements.
• Achieves set and agreed product sales to meet specified financial goals.
• Develops and delivers product training to client facing staff.
• Influences and guides the Sales team to ensure that they are equipped to close deals that involve their products and services.
• Engages with and offers support to internal and external stakeholders to ensure the project’s success.
• Analyzes product data to establish trends and insights using internal and external sources.
• Facilitates the conversion of knowledge and ideas into new or improved products, processes and services.
• Researches and interprets competitor offerings and market trends against the client base with a strong data analysis focus.
• Determines the appropriateness of pricing of existing and new investments strategies in line with projected value, competitor offerings and market trends.
• Drafts and maintains product specifications documents.
• Provides product knowledge input assistance for compiling client proposals.
• Writes RFI/RFP responses and bids and obtains vendor product certification for the product portfolio.
• Recommends product enhancements and updates to identify new business opportunities.
• Involvement in product development life cycle in order to understand how new products or new product features will impact both the end user and the client facing areas that directly support end users.

Connaissances

Product management

Market analysis

Strategic thinking

Financial acumen

Communication

Stakeholder management

Change management

Presentation

Formation

Bachelor's degree in IT/CS/Business

Description du poste

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Service/Product Offer Management Specialist is a seasoned subject matter expert, responsible for managing the lifecycle of a product or service. This role brings knowledge of a product or service to the required crafting of a technical solution(s) in support of clients and has a strong understanding of the organization thereby ensuring that their crafted solution(s) meet client requirements. This role is responsible for effectively promoting and positioning company's product and / or services in the market and is also required to identify new commercially viable products or services, as well as any opportunities for the enhancement of existing products or services. By monitoring the legislative, regulatory environment and shareholder requirements, the Service Product/Offer Management Specialist can provide insights and impact assessments to the organization and ensure full compliance.

Key responsibilities:

• Engages with Engineers, Consultants, Technical Architects and Solution Architects to ensure that the crafted solution meets client requirements.
• Achieves set and agreed product sales to meet specified financial goals.
• Develops and delivers product training to client facing staff.
• Influences and guides the Sales team to ensure that they are equipped to close deals that involve their products and services.
• Engages with and offers support to internal and external stakeholders to ensure the project’s success.
• Analyzes product data to establish trends and insights using internal and external sources.
• Facilitates the conversion of knowledge and ideas into new or improved products, processes and services.
• Researches and interprets competitor offerings and market trends against the client base with a strong data analysis focus.
• Determines the appropriateness of pricing of existing and new investments strategies in line with projected value, competitor offerings and market trends.
• Drafts and maintains product specifications documents.
• Provides product knowledge input assistance for compiling client proposals.
• Writes RFI/RFP responses and bids and obtains vendor product certification for the product portfolio.
• Recommends product enhancements and updates to identify new business opportunities.
• Involvement in product development life cycle in order to understand how new products or new product features will impact both the end user and the client facing areas that directly support end users.

To thrive in this role, you need to have:

• Seasoned knowledge of market segments and product portfolio categories
• Seasoned knowledge of product lifecycles and technology solutions.
• Seasoned knowledge of product management disciplines and tools.
• Demonstrate financial awareness and commercial acumen.
• Possesses strategic thinking skills with sound presentation and public speaking abilities.
• Seasoned problem analysis and solution formulation capabilities.
• Excellent verbal and written communication ability.
• Seasoned understanding of the organization's transformation and change programs.
• Demonstrate a sound understanding of the technologies related to product areas
• Seasoned understanding of the product’s functionality and capability.
• Displays an astute mind-set with critical thinking ability.

Academic qualifications and certifications:

• Bachelor’s degree or equivalent in Information Technology or Computer Science or Business or related field.
• Relevant certifications such as Scaled Agile and ITIL are beneficial.

Required experience:

• Seasoned experience in a similar position, preferably gained within a global technology services organization.
• Seasoned experience gained within the technology industry.
• Seasoned track record managing the implementation new products or product lines.

Workplace type: Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

Join our growing global team and accelerate your career with us.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society? Join our growing global NTT family and you’ll be part of the world’s largest ICT company (by revenue). We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future. We employ 40,000 people across 57 countries. By bringing together the world’s best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it’s key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future. You’ll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success!