Service Manager-BRANCH BANKING-Service

Kotak Mahindra Bank; Mumbai; On-site; INR 700,000 - 1,200,000; Full time

Job summary

Kotak Mahindra Bank is seeking a proactive and customer-focused Service Manager for their Mumbai branch. The role involves overseeing branch operations, managing daily activities, ensuring compliance with regulatory standards, and driving service excellence.

The ideal candidate should have strong leadership skills and experience in branch operations. This position is available on a full-time basis, emphasizing the importance of delivering exceptional service.

Qualifications

• Proactive and customer-focused mindset.
• Experience in branch operations.
• Strong leadership and team management skills.

Responsibilities

• Oversee branch operations and ensure exceptional service delivery.
• Manage daily branch activities and ensure compliance with regulatory standards.
• Drive service excellence and maintain high service scores.

Job description

Service Manager-Branch Banking-Service

Kotak Mahindra Bank

We are looking for a proactive and customer-focused Service Manager to oversee branch operations and ensure exceptional service delivery. This role involves managing daily branch activities, ensuring compliance with regulatory standards, and driving service excellence. The Service Manager will also be responsible for team supervision, complaint resolution, and maintaining high service scores.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Industries

• Banking