Service Manager

Odyssey Computech And Services; Bhubaneswar Municipal Corporation; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Odyssey Computech And Services is seeking an experienced Service Manager with 5+ years in service management and client handling. The role involves visiting client locations, understanding requirements and service issues, and coordinating with internal technical teams to ensure timely resolution.

The ideal candidate will have strong communication, problem-solving, and client-management skills, with the ability to drive issues to closure and maintain high levels of client satisfaction.

Qualifications

• 5+ years of experience in service management and client handling.
• Strong communication, problem-solving, and client management abilities.
• Experience visiting client locations and coordinating with internal teams.

Responsibilities

• Visiting client locations and understanding their requirements and service issues.
• Coordinating with internal technical teams to ensure timely resolution.
• Drive issues to closure with effective client management.

Skills

Communication

Problem-solving

Client management

Coordination

Job description

Role & responsibilities

We are looking for an experienced and customer-focused Service Manager with 5+ years of experience in service management and client handling. The candidate will be responsible for visiting client locations, understanding their requirements and service issues, coordinating with internal technical teams, and ensuring timely resolution.

The ideal candidate should have strong communication, problem-solving, client management, and coordination skills, with the ability to independently understand client requirements and drive issues to closure.