Service Engineer I

Generac; Ramban district; On-site; INR 350,000 - 550,000; Full time

Job summary

Generac is seeking a Service Design Engineer in India to lead service product development from concept through production release, ensuring lifecycle alignment and serviceability.

You will create and maintain CAD models and BOMs, perform reliability analyses (FMECA/RCM/FTA), and collaborate with manufacturing, purchasing, and field technicians to reduce lifecycle costs while enhancing customer value.

Qualifications

• Bachelor of Science in Mechanical or Electrical Engineering or related discipline.
• 1 year of relevant work experience.

Responsibilities

• Design, validate, and launch service products from concept through production release.
• Design and evaluate service BOMs using FMECA, RCM, MTA, FTA, and LORA.
• Create and maintain CAD models, engineering drawings, and BOMs.
• Interface with cross-functional internal stakeholders.
• Provide technical support for assigned projects.
• Define and document service functional requirements; support testing and validation.
• Collaborate with manufacturing, purchasing, product design, field technicians, and training teams to improve service efficiency.
• Utilize CAD/CAE tools to develop service designs and produce detailed documentation.

Skills

Detail-oriented

Written communication

Presentation skills

Technical problem solving

Decision making

Cross-functional collaboration

3D modeling

MS Excel

MS Word

Education

Bachelor of Science in Mechanical or Electrical Engineering

Tools

Creo

SolidWorks

MS Excel

MS Word

Job description

Major Responsibilities

• Design, validate, and launch service products from concept through production release, ensuring alignment with product lifecycle and serviceability objectives.
• Design, develop, execute, and evaluate service Bills of Material using advanced reliability and serviceability methodologies such as FMECA, RCM, MTA, FTA, and LORA to optimize service solutions and lifecycle support.
• Creating and maintaining CAD models, engineering drawings, and Bills of Materials (BOMs)
• Interfacing with cross-functional internal stakeholders
• Providing technical support for assigned projects
• Define and document precise service functional requirements; support design, test, and validation activities to evaluate overall design effectiveness, cost (including cost/benefit analysis), reliability (risk analysis), maintainability, and safety.
• Collaborate with manufacturing, purchasing, product design, product specialists, field technicians, and training teams to improve service efficiency, reduce lifecycle costs, and enhance overall customer value.
• Utilize CAD (Computer‑Aided Design) and CAE (Computer‑Aided Engineering) tools to develop service designs and produce detailed engineering documentation.

Minimum Job Requirements

Education

• Bachelor of Science Degree in Mechanical or Electrical Engineering or related discipline

Certification / License

• n/a

Work Experience

• 1 years of relevant work experience

Knowledge / Skills / Abilities

• Ability to perform detail-oriented work with a high degree of accuracy;
• Demonstrated written communication and presentation skills;
• Ability to translate technical information to all audiences;
• Able to solve moderate to complex engineering problems;
• Good decision-making skills;
• Technical Skills to include 3D modeling (Creo or SolidWorks);
• MS Excel, MS Word; etc.;