Service Engineer

Loom Solar

Raipur

On-site

INR 167,400 - 279,000

Full time

14 days+

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Job summary

A rapidly growing solar technology firm in India seeks a dedicated Service Engineer to manage installation and maintenance for solar products. The successful candidate will ensure high customer satisfaction through effective troubleshooting and service delivery. Basic knowledge of electrical circuits and solar systems is required, alongside an ITI or Diploma in Electrical Engineering. Freshers are welcome to apply, making this an exciting opportunity to join a dynamic team committed to enhancing solar energy access across India.

Qualifications

Freshers can apply; experience in electrical maintenance preferred.
Ability to work independently and under field conditions.
Basic computer knowledge for documentation.

Responsibilities

Install and maintain solar power systems.
Diagnose and resolve technical faults at customer locations.
Provide after-sales service and customer support.

Skills

Knowledge of electrical circuits

Understanding of solar systems

Problem-solving skills

Customer handling skills

Ability to use electrical tools

Good communication skills

Education

ITI in Electrical / Electrician Trade

Diploma in Electrical Engineering

Tools

Multimeter

Clamp meter

Job description

Loom Solar, founded in 2018 by visionary brothers Amol and Amod Anand, has rapidly emerged as one of India's Fastest Growing D2C brands. This Faridabad, Haryana based solar company specializes in the manufacturing of cutting‑edge solar panels, inverters, and lithium batteries, catering to both residential and commercial needs.

Our journey began with a mission to revolutionize access to advanced solar technology across India, ensuring even the most remote areas benefit from sustainable energy solutions through our robust e‑commerce platform. At Loom Solar, we are committed to driving the green energy transition and empowering every corner of India with reliable and innovative solar power solutions.

Service Engineer

Employment Type: Full‑Time

About the Role

Loom Solar is looking for a dedicated and technically skilled Service Engineer to handle installation support, troubleshooting, maintenance, and customer service for solar products and systems. The candidate will play a key role in ensuring smooth functioning of solar panels, inverters, batteries, and related equipment while maintaining high customer satisfaction.

Key Responsibilities

Install, inspect, and maintain solar power systems including panels, inverters, batteries, and wiring systems.
Diagnose and resolve electrical and technical faults at customer sites.
Provide after‑sales service and ensure timely complaint resolution.
Conduct preventive maintenance of installed systems.
Test equipment performance and ensure systems operate efficiently.
Coordinate with internal teams such as sales, production, and technical support for issue resolution.
Prepare service reports, maintenance logs, and customer feedback records.
Educate customers on product usage, safety precautions, and basic maintenance.
Ensure compliance with electrical safety standards and company service protocols.
Travel to customer locations for on‑site service whenever required.

Required Qualification

ITI in Electrical / Electrician Trade
Diploma in Electrical Engineering

Experience

Freshers can apply. 1–3 years of experience in electrical maintenance, solar service, or field service will be preferred.

Required Skills

Basic knowledge of electrical circuits, wiring, and troubleshooting.
Understanding of solar systems, inverters, and batteries.
Ability to use electrical tools and testing instruments such as multimeter, clamp meter, etc.
Strong problem‑solving and analytical skills.
Good communication and customer handling skills.
Ability to work independently and in field conditions.
Willingness to travel for service visits.
Basic computer knowledge for reporting and documentation.

Preferred Candidate Profile