Service Engineer

Quincy Compressor; Coimbatore District; Hybrid; INR 700,000 - 1,300,000; Full time

Benefits offered by this job

Culture of trust and accountability

Lifelong learning and career growth

Innovation powered by people

Comprehensive compensation andBenefits

Health and well-being

Job summary

Atlas Copco Group in Coimbatore, India, seeks a Service Operations Manager for field service across the region. You will lead uptime for CNG stations, manage contracts and maintenance, and coordinate with service teams while engaging customers and dealers.

Role requires travel across India. The ideal candidate has 2–3 years of service experience, a degree in Mechanical or Electrical Engineering, and strong communication and leadership skills.

Qualifications

• 2–3 years of service experience required.
• Prior exposure to CNG compressor preferred.
• Degree/Diploma in Mechanical or Electrical Engineering required.

Responsibilities

• Ensure maximum uptime of CNG stations within the territory.
• Manage OM contracts, inventory, subcontractors, and preventive maintenance activities.
• Oversee commissioning, service reporting, job closure, invoicing, and payment follow-up.
• Ensure compliance with service agreements and legal requirements.
• Plan and deliver technical training for dealers and customers.

Education

Degree/Diploma in Mechanical or Electrical Engineering

Job description

Your role

Key Responsibilities

1. Service Operations Management

• Ensure maximum uptime of CNG stations within the assigned territory.
• Manage OM contracts, inventory, subcontractors, and preventive maintenance activities.
• Oversee commissioning, service reporting, job closure, invoicing, and payment follow-up.
• Ensure compliance with service agreements and legal requirements.
• Plan and deliver technical training for dealers and customers.

2. Customer Relationship Management

• Build and maintain strong relationships with customers, consultants, and technical teams.
• Conduct regular customer visits and ensure high service satisfaction.

3. Compliance Governance

• Adhere to Atlas Copcos Vision, Mission, Core Values, Business Code of Conduct, and SHE guidelines.
• Ensure compliance with all company policies and procedures.

4. Coordination Business Support

• Coordinate effectively with order execution, PC, ISC, and service teams.
• Provide prompt resolution of customer queries.
• Take ownership of all CNG service, technical, and operational activities within the assigned territory.

To succeed, you will need

Experience requirements - 2 to 3 years of service experience is required, with prior exposure to the CNG Compressor being preferred.

Educational requirements - Degree/Diploma in Mechanical or Electrical Engineering is required.

Personality requirements

• Result oriented with a self-motivating personality
• Strong communication skills in English presentation skill
• Strong leadership skills, able to work in a team at all levels
• Ready to travel extensively

  In return, we offer

  • Culture of trust and accountability
  • Lifelong learning and career growth
  • Innovation powered by people
  • Comprehensive compensation and benefits
  • Health and well-being

  Job location

  You will be part of our customer center in Coimbatore. You will join a dynamic field service team, working remotely and spending a significant amount of time traveling to visit customers within your designated area, India (IN).

  Contact information

  Talent Acquisition Team: Atlas Copco Group

  Over 110 years of experience

  Since 1901, CP has delivered reliability with a deep understanding of customer needs. We are a global manufacturer of high-performance power tools, air compressors, generators, light towers, and hydraulic equipment for professional and industrial applications. Our products are engineered for performance and lasting customer value. People. Passion. Performance. This is our promise.