Service Engineer

Chicago Pneumatic Tool Company LLC; Coimbatore District; Hybrid; INR 600,000 - 900,000; Full time

Benefits offered by this job

Culture of trust and accountability

Lifelong learning and career growth

Innovation powered by people

Comprehensive compensation andBenefits

Health and well-being

Job summary

Atlas Copco Group in India is seeking a Service & Operations Manager for the Coimbatore region. You will ensure maximum uptime of CNG stations, manage maintenance contracts, and coordinate service activities across teams while traveling within the territory.

The role requires 2–3 years of service experience with exposure to CNG compressors and a degree/diploma in Mechanical or Electrical Engineering. Expect a dynamic field role with extensive travel and customer interaction.

Qualifications

• 2–3 years of service experience required, with prior exposure to the CNG compressor preferred.
• Degree or Diploma in Mechanical or Electrical Engineering required.

Responsibilities

• Ensure maximum uptime of CNG stations within the assigned territory.
• Manage O&M contracts, inventory, subcontractors, and preventive maintenance activities.
• Oversee commissioning, service reporting, job closure, invoicing, and payment follow-up.
• Ensure compliance with service agreements and legal requirements.
• Plan and deliver technical training for dealers and customers.
• Build and maintain relationships with customers, consultants, and technical teams.
• Coordinate effectively with order execution, PC, ISC, and service teams.
• Take ownership of all CNG service, technical, and operational activities within the assigned territory.

Skills

Service management

Customer relations

English communication

Leadership

Travel readiness

Education

Mechanical/Electrical Engineering (Degree/Diploma)

Job description

• Date of Posting: August 21, 2026
• Last date to apply: September 5, 2026

Your roleKey Responsibilities

1. Service & Operations Management

• Ensure maximum uptime of CNG stations within the assigned territory.
• Manage O&M contracts, inventory, subcontractors, and preventive maintenance activities.
• Oversee commissioning, service reporting, job closure, invoicing, and payment follow-up.
• Ensure compliance with service agreements and legal requirements.
• Plan and deliver technical training for dealers and customers.

2. Customer Relationship Management

• Build and maintain strong relationships with customers, consultants, and technical teams.
• Conduct regular customer visits and ensure high service satisfaction.

3. Compliance & Governance

• Adhere to Atlas Copco's Vision, Mission, Core Values, Business Code of Conduct, and SHE guidelines.
• Ensure compliance with all company policies and procedures.

4. Coordination & Business Support

• Coordinate effectively with order execution, PC, ISC, and service teams.
• Provide prompt resolution of customer queries.
• Take ownership of all CNG service, technical, and operational activities within the assigned territory.

To succeed, you will need

Experience requirements - 2 to 3 years of service experience is required, with prior exposure to the CNG Compressorbeing preferred.

Educational requirements - Degree/Diploma in Mechanical or Electrical Engineering is required.

Personality requirements

• Result oriented with a self-motivating personality
• Strong communication skills in English & presentation skill
• Strong leadership skills, able to work in a team at all levels
• Ready to travel extensively

In return, we offer

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-being

Job location

You will be part of our customer center in Coimbatore. You will join a dynamic field service team, working remotely and spending a significant amount of time traveling to visit customers within your designated area, India (IN).

Contact information

Talent Acquisition Team: Atlas Copco Group

Over 110 years of experience

Since 1901, CP has delivered reliability with a deep understanding of customer needs. We are a global manufacturer of high-performance power tools, air compressors, generators, light towers, and hydraulic equipment for professional and industrial applications. Our products are engineered for performance and lasting customer value. People. Passion. Performance. This is our promise.