Service Engineer

Johnson Controls, Inc.; Chennai District; On-site; INR 500,000 - 800,000; Full time

Job summary

Johnson Controls, Inc. in Chennai is seeking a Service Engineer to install, commission, test, and maintain ELV and security systems including Access Control, CCTV, FAS, and BMS, ensuring maximum uptime for client installations.

The role requires hands-on experience and strong networking knowledge, with travel to client sites as needed. You will provide timely support, document service activities, and assist with system upgrades and migrations.

Qualifications

• Diploma or degree in electronics, electrical, instrumentation, computer science, or a related field.
• 4–5 years of hands-on experience with Access Control, FAS, CCTV, server installation and BMS.
• Strong networking knowledge including IP addressing, switches, and routers.
• Willingness to travel to client sites.

Responsibilities

• Install, commission, test, and maintain Access Control, CCTV, FAS, and BMS systems.
• Diagnose and resolve hardware, software, and network issues in security and automation systems.
• Provide timely support, prepare service reports, and maintain technical documentation.
• Support upgrades, expansions, and migrations; ensure safety standards compliance.
• Coordinate with customers to understand requirements and train end users when required.

Skills

Access Control

CCTV

FAS

BMS

Networking

Troubleshooting

Client Communication

Travel Readiness

Education

Diploma/Bachelor's in Electronics/Electrical/Instrumentation/CS

Job description

Job Summary

We are seeking a skilled and experienced Service Engineer to install, maintain, troubleshoot, and support ELV and security systems, including Access Control Systems, Fire Alarm Systems (FAS), CCTV Surveillance Systems, Servers, and Building Management Systems (BMS). The candidate should have strong technical expertise, problem-solving skills, and the ability to provide timely support to clients.

Key Responsibilities

• Installation, commissioning, testing, and maintenance of Access Control, CCTV, FAS, and BMS systems.
• Diagnose and resolve hardware, software, and network-related issues in security and automation systems.
• Perform preventive and corrective maintenance activities as per service schedules.
• Configure and troubleshoot servers, workstations, and system software related to security platforms.
• Monitor system performance and ensure maximum uptime for client installations.
• Coordinate with customers to understand service requirements and provide timely resolutions.
• Prepare service reports, maintenance records, and technical documentation.
• Support system upgrades, expansions, and migration activities.
• Ensure compliance with safety standards and company procedures.
• Provide technical guidance and training to end users when required.

Required Skills & Qualifications

• Diploma / Bachelor's Degree in Electronics, Electrical, Instrumentation, Computer Science, or a related field.
• Minimum 4 to 5 years of hands-on experience in:
  • Access Control Systems
  • Fire Alarm Systems (FAS)
  • CCTV Surveillance Systems
  • Server Installation and Troubleshooting
  • Building Management Systems (BMS)
• Good knowledge of networking concepts, IP addressing, switches, and routers.
• Experience with system integration and troubleshooting.
• Ability to read technical drawings, schematics, and system layouts.
• Strong communication and customer-handling skills.
• Willingness to travel to client sites as required.

Preferred Certifications

• Access Control System Certifications
• CCTV/VMS Certifications
• Fire Alarm System Certifications
• BMS Vendor Certifications
• CCNA or Networking Certifications (Preferred)