SERVICE ENGINEER

ABB Schweiz AG; Bengaluru; On-site; INR 600,000 - 1,200,000; Full time

Job summary

ABB Schweiz AG is seeking a Field Service Engineer in Bengaluru, India, to support Electrical Power Management systems in the Energy division. The role includes troubleshooting, preparing service materials, and enhancing customer operations. Applicants should have 2-4 years of experience in engineering and commissioning within the Oil, Gas, and Petrochemical sectors. A degree in Electrical Engineering and proficiency in English along with other Indian languages are required.

Qualifications

• 2-4 years of experience in engineering and commissioning of Electrical Power Management systems.
• Experience in the Oil, Gas, and Petrochemical market.
• Proficient in English and any popular Indian languages.

Responsibilities

• Identify opportunities to improve customer operations and eliminate pain points.
• Perform field service tasks and troubleshooting equipment/process failures.
• Prepare material lists and ensure quality for service activities.

Skills

Customer service orientation

Problem-solving

Knowledge of electrical systems

Proficient in CILMS, EDMS, ECS

Understanding of various communication protocols

Education

Degree in Electrical Engineering

Job description

Den här positionen rapporterar till: Senior Engineering Manager

The work model for the role is: #LI - Onsite

This role contributes to Process Automation in the Energy division in the Bangalore, India region.

Accountability

• Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.
• Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.
• Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
• Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.

Qualifications for the role

• You are immersed in the engineering and commissioning of Electrical Power Management systems and the Oil, Gas, and Petrochemical market.
• You have 2-4 years of experience in engineering, commissioning, and technical support for Electrical Power Management systems.
• You are highly adept in CILMS, EDMS, ECS, IEC61850, SAS, Load shedding, Load sharing, PQ Control, Synchronization, ABB Control builder, GOOSE, PCM600, IET600, IED, MFM, Modbus, IEC103, Profibus protocols.
• You are motivated by customer service and problem-solving, with a focus on delivering high-quality, timely solutions and ensuring customer satisfaction.
• Degree in Electrical Engineering with professional experience in Electrical Power Management.
• You are proficient in communicating in English and any other popular Indian languages.