Service Engineer

Oben Electric Vehicles; Bengaluru; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Oben Electric Vehicles in Bengaluru seeks a Product Specialist Battery with hands-on experience in EV battery systems to support product development, field performance, and continuous improvement of battery products.

You will work with Product, R&D, Service, Quality, and other teams to ensure battery performance, reliability, and customer requirements are met. The role requires strong technical knowledge and willingness to travel to plants and field locations.

Qualifications

• 3-7 years of relevant EV battery experience.
• Strong knowledge of Li-ion technology, BMS, charging, SOC/SOH, thermal management, and battery safety.
• Experience in EV two-wheelers, EVs, battery manufacturing, or automotive OEMs preferred.
• Good understanding of battery testing, diagnostics, troubleshooting, and performance analysis.
• Strong analytical, problem-solving, and communication skills.
• Ability to work with R&D, Product, Quality, Service, Manufacturing, and Supplier teams.
• Willingness to travel to plants, dealerships, service centres, or field locations.

Responsibilities

• Develop strong technical understanding of EV battery packs, BMS, cells, charging systems, thermal management, and battery performance.
• Act as the battery product SME for internal teams and support technical product-related queries.
• Work closely with R&D and Engineering on battery product development, validation, testing, and improvements.
• Analyse battery performance data, field issues, failure patterns, and customer feedback to identify improvement areas.
• Coordinate with Quality and Service teams to investigate battery-related complaints, failures, and technical issues.
• Support troubleshooting and root-cause analysis of battery and BMS-related issues.
• Prepare and maintain product specifications, technical documentation, product reports, and presentations.
• Conduct product training and technical knowledge sessions for Service, Sales, Dealer, and internal teams.
• Track competitor battery technologies, specifications, features, and market developments to identify opportunities for product improvement.
• Support product launches, product updates, and communication of battery-related features and technical changes to relevant stakeholders.
• Coordinate with suppliers and other stakeholders on battery-related technical requirements and performance issues.

Skills

EV batteries

BMS

Battery safety

Diagnostics

Data analysis

Communication

Cross-functional teamwork

Job description

Job description

We are looking for a Product Specialist Battery with hands-on experience in EV battery systems to support product development, technical understanding, field performance, and continuous improvement of battery products. The role will work closely with Product, R&D, Service, Quality, and other cross-functional teams to ensure battery performance, reliability, and customer requirements are effectively addressed.

Key Responsibilities

• Develop strong technical understanding of EV battery packs, Battery Management Systems (BMS), cells, charging systems, thermal management, and battery performance.
• Act as the battery product subject-matter expert for internal teams and support technical product-related queries.
• Work closely with R&D and Engineering teams on battery product development, validation, testing, and improvements.
• Analyse battery performance data, field issues, failure patterns, and customer feedback to identify improvement areas.
• Coordinate with Quality and Service teams to investigate battery-related complaints, failures, and technical issues.
• Support troubleshooting and root-cause analysis (RCA) of battery and BMS-related issues.
• Prepare and maintain product specifications, technical documentation, product reports, and presentations.
• Conduct product training and technical knowledge sessions for Service, Sales, Dealer, and internal teams.
• Track competitor battery technologies, specifications, features, and market developments to identify opportunities for product improvement.
• Support product launches, product updates, and communication of battery-related features and technical changes to relevant stakeholders.
• Coordinate with suppliers and other stakeholders on battery-related technical requirements and performance issues.

Candidate Profile

• 3-7 years of relevant experience in EV batteries, battery packs, BMS, automotive batteries, or related EV technology.
• Strong understanding of Lithium-ion battery technology, battery cells, BMS, charging, SOC/SOH, thermal management, and battery safety.
• Experience in EV two-wheelers, electric vehicles, battery manufacturing, or automotive OEMs will be preferred.
• Good understanding of battery testing, diagnostics, troubleshooting, and performance analysis.
• Strong analytical, problem-solving, and communication skills.
• Ability to work effectively with R&D, Product, Quality, Service, Manufacturing, and Supplier teams.
• Willingness to travel to plants, dealerships, service centres, or field locations as required.