Service Desk Specialist | Salary Up To 6 LPA

Glorious Hr Services; Pune District; On-site; INR 250,000 - 350,000; Full time

Benefits offered by this job

Cab facility

Job summary

Glorious Hr Services in Pune invites applications for Technical Support - International Voice Process. Freshers or candidates with up to 6 months in customer or technical support can apply. Role requires US shift timing and ability to work from Pune office.

You will handle voice calls for US clients, ensure customer satisfaction, and document interactions. Excellent spoken English and clear communication are essential; transportation is provided with cab facility.

Qualifications

• Freshers or up to 6 months in Technical Support Voice
• Excellent verbal English communication
• Willing to work US shifts and Pune location

Responsibilities

• Handle technical support voice calls for US process
• Provide customer support and issue resolution
• Coordinate with teams as needed

Skills

English communication

US shift readiness

Education

12th Pass

Job description

Hiring for Technical Support - International Voice Process

Job Role: Service Desk Executive
Process: International Voice (US Process)
Location: Pune
Work Mode: Work From Office
Qualification: Minimum 12th Pass
Experience: Freshers or Minimum 6 months in Customer Support OR Technical Support Voice
Shift: US Shifts
Working Days: 5 Days Working
Weekly Off: 2 Days Rotational Off
Transportation: Both-Side Cab Facility
Interview Mode: Virtual Interview

Key Requirements:

• Freshers or Minimum 6 months of experience in Technical Support Voice
• Excellent verbal communication skills in English
• Comfortable working in US shifts
• Candidates should be comfortable working from the Pune location