Service Delivery Leader - F&A - R2R 3

1401 Genpact India Pvt. Ltd.; Sector 10; Hybrid; INR 3,500,000 - 5,500,000; Full time

Job summary

Genpact is hiring a Service Delivery Leader for F&A - R2R to drive close schedules, ensure GAAP compliance, and oversee cross-functional processes. You will partner with Accounts, Tax, and Retail teams to analyze, process, and reconcile transactions, while ensuring lease payments are accurate and timely.

You will lead the team, coach performance, and implement improvements to reporting models, staying aligned with SOX requirements and stakeholder expectations across the organization.

Qualifications

• Bachelor’s degrees in accounting, commerce, economics or finance.
• Master’s degree in finance preferred.
• Professional certifications CFA, CISA, FRM add value.

Responsibilities

• Ensure activities follow close schedules and US GAAP standards.
• Collaborate with Accounts/Tax and Retail Stores on transactions.
• Review lease payments to landlords for accuracy and timeliness.
• Governance, reporting, and regular stakeholder communication on CTQs.
• Oversee accounting outputs for accuracy and completeness.
• Ensure SOX compliance across teams.
• Escalate and resolve accounting issues promptly.
• Recommend system/process improvements for reporting models.
• Lead cross-functional team, assign deliverables, and coach performance.
• Develop team through performance management and appraisals.

Skills

General Accounting

English language

Education

Bachelor's - Accounting

Bachelor's - Commerce

Bachelor's - Economics

Bachelor's - Finance

Master's - Finance

Tools

CFA

CISA

FRM

Job description

Service Delivery Leader - F&A - R2R

Ready to turn bold ideas into real-world impact? At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

• Ensure all activities are performed according to agreed close schedules and that accounting policies are following US GAAP and stated company norms
• Work closely with other Accounts / Tax Departments / Retail Stores to understand business transactions and ensure they are analyzed, processed, accounted and reconciled appropriately and accurately
• Understanding Lease Agreements and ensuring all payments to Leasor / Landlord are done accurately and in timely manner
• Ensure process governance including reporting and analysis to key stakeholders - communicate on a regular basis to discuss operational issues, key metrics, CTQ's (internally &/or externally)
• Review and analyze the team's output for appropriate accounting treatment, completeness and accuracy related to general accounting
• Understand the SOX Regulations and always ensure adherence by the teams
• Act as point of escalation to resolve accounting and reporting related issues in a timely manner and ensure all queries are dealt with accurately and efficiently
• Evaluate and recommend improvements to systems or other processes to maximize the use of information system resources to develop comprehensive reporting models
• Provide day-to-day management of the cross-functional team in assigning and monitoring deliverables, and motivating and leading the teams to improve performance and work product
• Develop the team through effective performance management and monthly appraisals

Qualifications

• Bachelors - Accounting
• Bachelors - Commerce
• Bachelors - Economics
• Bachelors - Finance
• Masters - Finance

Certifications

• Certified Financial Analyst (CFA) - SkillabSkillab
• Certified Information Systems Auditor (CISA) - The Institute of Chartered Accountancs of India (ICAI)
• Financial Risk Manager (FRM) - LinkedIn Learning

Required Skills

• General Accounting
• Language English (Required)
• Language Proficiency - Advanced - C1

Job Details

• Additional Job Location
• Job Type Regular
• Master Skill List - F&A - R2R
• Remote Type - Hybrid Work
• Shift - Flex Time (India)

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Genpact is an agentic and advanced technology solutions company that runs mission-critical operations for the world's leading companies, while building and deploying the agentic products and technology that power those operations. Our teams bring deep expertise to shape what AI can do and change how businesses actually run. Join us to build the career you want - and be on it because you'll be in it. At Genpact, your expertise grows because you're inside the work. Whether you build AI systems or bring deep knowledge of how businesses run, you'll work on real challenges that change how the world's leading companies operate. There's a lot to learn here, and room to grow.