SERVICE DELIVERY LEAD L2

Wipro; Bengaluru; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Wipro Limited is seeking a Data Center Technical Lead to oversee design, operations, and optimization of data centre infrastructure in Bengaluru/Hyderabad. You will ensure high availability, security, and scalability while managing end-to-end DC operations.

Required 8–12+ years in IT infrastructure with 3–5+ years in leadership, plus expertise in VMware/Hyper-V, AWS/Azure, and ITIL-driven processes. Remote work not specified; multi-vendor experience preferred.

Qualifications

• 8–12+ years in IT infrastructure.
• 3–5+ years in leadership role.
• Enterprise / multi-vendor environment experience.
• Bachelor’s degree in IT / Engineering; ITIL/Cloud/VMware certs preferred.

Responsibilities

• Lead end-to-end data centre operations across servers, storage, networking, and disaster recovery.
• Ensure 24x7 uptime, availability, and performance.
• Manage Incident, Problem, and Change processes (ITIL).
• Act as escalation point for critical incidents and coordinate fixes.
• Drive automation and continuous improvement; capacity planning and lifecycle management.

Skills

VMware

Hyper-V

SolarWinds

SCOM

AWS

Azure

PowerShell

Ansible

Incident management

Stakeholder management

Education

Bachelor’s degree in IT / Engineering

ITIL / Cloud / VMware certifications preferred

Tools

SolarWinds

SCOM

Job description

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

Data Center Technical Lead – Job Description

Location

• Bengaluru / Hyderabad

Role Summary

The Data Center Technical Lead is responsible for overseeing the design, operations, and optimization of data centre infrastructure, ensuring high availability, performance, security, and scalability.

Key Responsibilities

• Lead end-to-end data centre operations (servers, storage, networking, Backup and disaster recovery)
• Ensure 24x7 uptime, availability, and performance
• Manage Incident, Problem, and Change Management (ITIL)
• Act as escalation point for critical incidents
• Drive automation and continuous improvement
• Perform capacity planning and lifecycle management
• Ensure security and compliance adherence
• Manage stakeholders and vendors

Must-Have Skills

• Virtualisation (VMware / Hyper-V)
• SolarWinds & SCOM Monitoring tools expertise
• Cloud exposure (AWS / Azure)
• Automation / scripting (PowerShell, Ansible)
• Experience handling major incidents
• Strong stakeholder management

Good-to-Have Skills

• Data centre transformation / cloud migration experience
• Container platforms (Docker, Kubernetes)
• Security and compliance knowledge
• ServiceNow or ITSM tools
• Relevant certifications (ITIL, VMware, AWS, Azure)

Experience Requirements

• 8–12+ years in IT infrastructure
• 3–5+ years in leadership role
• Enterprise / multi-vendor environment experience

Education & Certifications

• Bachelor’s degree in IT / Engineering
• ITIL / Cloud / VMware certifications preferred

Mandatory Skills: Delivery Management.Experience: 8-10 Years.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

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Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.