Service Architect Noida,Uttar Pradesh,India Service Delivery Posted 3 hours ago

Ericsson; Dadri; Remote; INR 3,600,000 - 5,400,000; Full time

Job summary

Ericsson AB in Noida, Uttar Pradesh, India, seeks a Service Architect to design end-to-end AAA solutions leveraging Automation, Analytics & AI/ML. You will translate business needs into scalable architectures and collaborate with cross-functional teams to enable automated operational workflows.

The role emphasizes deep technical leadership, cloud tooling, IaC practices, and strong stakeholder engagement in a non-24x7 shift environment. Excellent English communication is required.

Qualifications

• Engineering degree in ECE/CSE/IT or equivalent.
• 5+ years across AAA domains.
• Solid architectural design for AAA solutions; scripting skills in Python/Shell/Perl.
• Experience with ML tooling (TensorFlow, PyTorch, scikit-learn).
• Familiarity with telecom operations and ITIL-based service management.

Responsibilities

• Lead end-to-end architectures for AAA solutions aligned to business goals.
• Translate requirements into scalable technical solutions and analyze use-cases.
• Create modular reference designs to streamline tasks and automate decisions.
• Define success criteria and validation techniques across environments.
• Collaborate with delivery, engineering, product, and governance teams.
• Advocate AAA adoption via thought leadership and industry trends.
• Provide guidance and mentorship to team members and governance support.

Skills

Architectural thinking

English communication

Stakeholder mgmt

Education

Engineering degree (ECE/CSE/IT) or equivalent

MBA or advanced degree a plus

Tools

Terraform

CloudFormation

Python

Shell

Perl

CI/CD

Job description

## Service ArchitectNoida,Uttar Pradesh,IndiaUse AI to find out how well you match with this jobJob ID: 793375## Join our Team**About the job:**Service Management Service Architecture is a senior technical role within BCSS Managed Services (Service Line Operate). Reporting to the Manager – Service Architecture and based in India, you will design end-to-end autonomous operations use cases that leverage AAA capabilities (Automation, Analytics & AI/ML) to create scalable, reusable, and high-value solutions for Ericsson customers. This is a non-24x7 shift role that interfaces with customers, Ericsson Service Delivery Units, MS Networks Portfolio Development, MA/BA teams, MSDMs, Service Owners, EOE Transition & Transformation Managers, SDAP and SLOP Management.**What will you do:*** Lead design and develop high-level, end-to-end architectures for Automation, Analytics and AI/ML (AAA) solutions that align with business objectives and customer needs.* Translate business and customer requirements into technical solutions, perform use-case requirement analysis and identify opportunities to aggregate scenarios for efficient infrastructure utilization.* Create scalable, modular, and reusable reference designs and frameworks to streamline repetitive tasks, orchestrate workflows, and enable automated decision-making.* Define success criteria, validation techniques and ensure repeatability of results across environments; contribute AAA features to roadmaps and EOE objectives.* Collaborate with cross-functional teams (delivery, engineering, product, governance) to ensure solution feasibility, optimize analytics workflows and enable operational automation.* Drive AAA adoption by providing thought leadership, staying current with industry trends and best practices, and evangelizing approaches that improve velocity and reusability.* Provide technical guidance and mentorship to team members, and support Service Operations Governance both internally and with customers as needed.**You will bring:*** Education: Degree in Engineering (ECE/CSE/IT) or equivalent; MBA or advanced degree is a plus.* Experience: 5+ years across AAA domains* Technical skills: Strong architectural design capabilities for AAA; proficiency in scripting (Python, Shell, Perl), cloud platforms and services, Infrastructure as Code (Terraform/CloudFormation), CI/CD and DevOps practices.* AI/ML & Data skills: Solid understanding of ML concepts and experience with ML tooling (TensorFlow, PyTorch, scikit-learn), data visualization (Tableau, Power BI, matplotlib/seaborn) and big data platforms (Spark, Hadoop, NoSQL). Familiarity with cloud analytics services (BigQuery, Redshift, Synapse) is desirable.* Domain knowledge: Experience with telecom operations, 5G Core/cloud environments and ITIL-based service management is advantageous.* Behaviours & soft skills: Excellent written and spoken English; strong stakeholder management; high accountability and integrity; agile mindset; customer-centricity; ability to innovate, mentor and operate effectively under pressure.**All academic credentials must be from recognized and accredited institutions and are further subject to verification.****Why join Ericsson?**At Ericsson, you ́ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what ́s possible. To build solutions never seen before to some of the world’s toughest problems. You ́ll be challenged, but you won’t be alone. You ́ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. **What happens once you apply?**Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.**Primary country and city:** India (IN) || Noida**Req ID:** 793375