- Responsible for providing end-to-end operations, monitoring the cloud platform to ensure availability, reliability, security, and performance, Incident, Problem responding to incidents and escalating them to the appropriate teams as required.
- Provide support and expertise to troubleshoot issues on the Public Cloud (AWS and Azure) Platform or hosted Workloads, escalating to other specialised teams as required.
- Perform infrastructure engineering for activities which include platform upgrades, image patching, monitoring, configuration, and troubleshooting
- Contribute to incident root cause analysis, with enough knowledge to lead discussions and drive tangible improvements
- Participate in security incident response and investigation as needed
- Execute capacity management ensuring the platform is not constrained by increase in adoption.
- Execute Pre Flight checks in order to ensure silent running for Public Cloud
- Create and update capability and service playbooks and runbook documentation as required.
- Develop Infrastructure as code to manage and provision cloud resources.
- Creating and modifying curated services and patterns based on customer requirements
Key Responsibilities
ob Responsibilities :
- Responsible for providing end-to-end operations, monitoring the cloud platform to ensure availability, reliability, security, and performance, Incident, Problem responding to incidents and escalating them to the appropriate teams as required.
- Provide support and expertise to troubleshoot issues on the Public Cloud (AWS and Azure) Platform or hosted Workloads, escalating to other specialised teams as required.
- Perform infrastructure engineering for activities which include platform upgrades, image patching, monitoring, configuration, and troubleshooting
- Contribute to incident root cause analysis, with enough knowledge to lead discussions and drive tangible improvements
- Participate in security incident response and investigation as needed
- Execute capacity management ensuring the platform is not constrained by increase in adoption.
- Execute Pre Flight checks in order to ensure silent running for Public Cloud
- Create and update capability and service playbooks and runbook documentation as required.
- Develop Infrastructure as code to manage and provision cloud resources.
- Creating and modifying curated services and patterns based on customer requirements
Skill Requirements
Responsible for providing end-to-end operations, monitoring the cloud platform to ensure availability, reliability, security, and performance, Incident, Problem responding to incidents and escalating them to the appropriate teams as required.
- Provide support and expertise to troubleshoot issues on the Public Cloud (AWS and Azure) Platform or hosted Workloads, escalating to other specialised teams as required.
- Perform infrastructure engineering for activities which include platform upgrades, image patching, monitoring, configuration, and troubleshooting
- Contribute to incident root cause analysis, with enough knowledge to lead discussions and drive tangible improvements
- Participate in security incident response and investigation as needed
- Execute capacity management ensuring the platform is not constrained by increase in adoption.
- Execute Pre Flight checks in order to ensure silent running for Public Cloud
- Create and update capability and service playbooks and runbook documentation as required.
- Develop Infrastructure as code to manage and provision cloud resources.
- Creating and modifying curated services and patterns based on customer requirements
Other Requirements
Responsible for providing end-to-end operations, monitoring the cloud platform to ensure availability, reliability, security, and performance, Incident, Problem responding to incidents and escalating them to the appropriate teams as required.
- Provide support and expertise to troubleshoot issues on the Public Cloud (AWS and Azure) Platform or hosted Workloads, escalating to other specialised teams as required.
- Perform infrastructure engineering for activities which include platform upgrades, image patching, monitoring, configuration, and troubleshooting
- Contribute to incident root cause analysis, with enough knowledge to lead discussions and drive tangible improvements
- Participate in security incident response and investigation as needed
- Execute capacity management ensuring the platform is not constrained by increase in adoption.
- Execute Pre Flight checks in order to ensure silent running for Public Cloud
- Create and update capability and service playbooks and runbook documentation as required.
- Develop Infrastructure as code to manage and provision cloud resources.
- Creating and modifying curated services and patterns based on customer requirements