Senior UX Researcher

MathWorks; Bengaluru; Hybrid; INR 1,200,000 - 1,800,000; Full time

Job summary

A leading engineering software company in Bengaluru is seeking a Senior UX Researcher to collaborate with development teams to enhance user experience through research and innovative solutions. The ideal candidate holds a degree in a STEM field and has significant experience in user research methodologies. This role supports hybrid work, allowing flexibility between office and home.

Qualifications

• A bachelor's degree in a STEM field or a master's degree with 3 years of professional experience.
• 6 years of professional work experience required.
• Experience with relevant research and collaboration tools.

Responsibilities

• Identify user research methods based on project needs.
• Conduct user research and study user workflows.
• Advocate for technical users.

Skills

User research methods

User experience design

Qualitative research

Quantitative research

Collaboration tools

MATLAB

Python

C++

R

JavaScript

Education

Bachelor's degree in a STEM field

Master's degree

PhD or equivalent experience

Tools

UserZoom

OptimalWorkshop

Morae

Miro

Job description

Senior UX Researcher

Join MathWorks as a Senior UX Researcher. The role focuses on collaborating with a cross‑functional development team to improve the user experience for MathWorks products and applications, following a user‑centered design approach and working collaboratively to research, design, and validate innovative solutions to complex problems.

MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in‑person time with colleagues and flexible at‑home life optimizations.

Why you might be a good fit

• Energized by learning from customers and love tackling exciting problems
• Passionate about the user experience and want to join a dynamic UX team that is constantly solving new and exciting problems
• Interested in being a core member of the development team that builds products that make the world a better place
• Interested in improving programming workflows for scientists and engineers

Responsibilities

• Identify which user research methods to use to answer questions about users and design directions based on projects' needs, goals and constraints
• Conduct user research, identify user pains, and study user workflows to impact strategy and product direction
• Act as an advocate for our technical users
• Execute a variety of qualitative and quantitative research methods such as, but not limited to, user interviews, surveys, usability testing, and card sorting
• Help the teams interpret and understand user feedback and provide recommendations for design considerations based on that feedback
• Help promote standard methodologies in design, research, and accessibility within the user experience and engineering teams and across the company
• Contribute to requirements and collaborate on design documents

Qualifications

• A bachelor's degree in a STEM field (Information Design, Industrial or Mechanical Engineering, Psychology, Human Computer Interaction, or other relevant degree) or a master's degree with 3 years of professional experience, or a PhD, or equivalent experience
• 6 years of professional work experience (or a master's degree and 3 years of professional work experience, or a PhD, or equivalent experience) is required
• Experience with relevant research and collaboration tools (UserZoom, OptimalWorkshop, Morae, Miro)
• Experience with a variety of quantitative and qualitative research methodologies
• Knowledge of MATLAB, other programming languages (Python, C++, R, or JS), or GitHub is a plus

Company Culture

MathWorks nurtures growth, appreciates diversity, encourages initiative, values teamwork, shares success, and rewards excellence.