Senior UX Designer

Alstom Transportation; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Alstom seeks an experienced UX Designer for Diagnostics in the Advanced Creative Design Global team in Bangalore. You will own end-to-end UX for diagnostic logs, troubleshooting workflows, and design interaction models for complex data-heavy screens.

You will translate requirements into wireframes, hi-fi prototypes, and design system components, ensuring WCAG accessibility, collaboration with engineering, and delivering clear UX documentation for scalable product experiences.

Qualifications

• Bachelor’s degree in Interaction Design or related field; 6+ years of UX/digital product design experience.
• Portfolio showing complex workflows, data-heavy interfaces, and problem-solving approaches.
• Experience designing for enterprise, operational, or analytical applications.
• Excellent visual and interaction design with strong attention to detail.
• Experience collaborating with Product Owners, Engineering, QA, Support, and data teams.
• Strong communication and presentation skills to articulate design rationale.

Responsibilities

• Lead end-to-end UX design for diagnostics log exploration and troubleshooting workflows.
• Translate technical concepts into structured workflows, wireframes, interaction models, mockups, and hi-fi prototypes.
• Produce clear interaction specifications and design documentation for developers.
• Conduct usability testing and heuristic evaluations to drive improvements.
• Maintain design system consistency and accessibility across screens.
• Collaborate with engineering to ensure feasible, scalable components.
• Provide actionable insights to improve efficiency and decision-making in DIALOGS.

Skills

Advanced interaction design

Information architecture

Design systems

WCAG accessibility

Diagnostic data interpretation

Stakeholder communication

Autonomy as senior IC

Figma

Prototyping

Data visualization understanding

Education

Bachelor's degree in Interaction Design or related field

HCI or equivalent practical experience

Tools

Figma

FigJam

Job description

Company: Alstom

Location: Bangalore

Job Summary

Could you be the UX Designer Diagnostics in our Advanced Creative Design Global (ACD) team were looking for

Responsibilities

• Product Design UX Execution
• Lead endtoend UX design for DIALOGS, focusing on diagnostic log exploration, troubleshooting workflows, event timelines, and error interpretation.
• Translate technical and operational concepts into structured workflows, wireframes, interaction models, mockups, and hifi prototypes.
• Produce clear interaction specifications and design documentation for smooth collaboration with developers.
• Communicate design decisions using user flows, diagrams, storyboards, and prototypes.
• UserCentered Design Iteration
• Understand how technicians and maintenance engineers interpret logs, identify root causes, and validate corrective actions.
• Conduct usability testing, heuristic evaluations, and gather user feedback to drive iterative improvements.
• Integrate operational constraints, product requirements, and usability insights to refine the product experience.
• Design Systems Consistency
• Contribute to Alstoms design system through reusable components, documentation, and pattern refinement.
• Promote consistency across screens, interactions, and accessibility within the DIALOGS application.
• Collaborate with engineering counterparts to ensure feasible and scalable component implementation.
• Accessibility UX Quality
• Apply accessibility principles (WCAG standards) across all designs, ensuring inclusivity and clarity.
• Identify potential usability risks early and help teams mitigate them.
• Support internal reviews and quality checks to maintain high UX standards.
• Diagnostics Analysis Improvement
• Review user workflows and identify friction points in troubleshooting and diagnostic interpretation.
• Recommend improvements based on user behaviour, system patterns, and practical maintenance workflows.
• Provide actionable insights to enhance efficiency, comprehension, and decision-making in DIALOGS.
• Collaboration, Governance Documentation
• Work closely with crossfunctional teams to align product goals, technical feasibility, and design quality.
• Contribute to standardized UX documentation, governance activities, and design rationale logs.
• Advocate for scalable UX practices and systematic adoption of design principles.

Mandatory

• Bachelors degree in Interaction Design or Design from design school / university or HCI or equivalent practical experience
• 6+ years of UX, interaction design, or digital product design experience.
• A portfolio featuring complex workflows, data-heavy interfaces, interaction design, and problem-solving approaches (must include link or access instructions).
• Experience designing for enterprise, operational, or analytical applications.
• Excellent visual and interaction design capabilities with strong attention to detail.
• Experience collaborating with Product Owners, Engineering, QA, Support, and data-oriented teams.
• Strong communication and presentation skills, able to articulate design rationale clearly.

Desirable

• Experience working with early-stage or evolving products, including ambiguity and shifting priorities.
• Ability to integrate cross-functional feedback and advocate for UX and user-centered design principles.
• A1 - French Language not a must

Competencies, Skills Tools

Interaction UX Craft

• Advanced interaction design skills for complex, data-rich, workflow-based applications.
• Ability to simplify diagnostic logs, error messages, and technical data into intuitive experiences.
• Strong grasp of information architecture, navigation modeling, and visual hierarchy.
• Expertise in designing enterprise-grade usability: clarity, resilience, and predictability.
• Ability to design for progressive disclosure, multi-step task flows, and high-density data layouts.

Systems Thinking Design System Mindset

• Strong understanding of design systems, reusable UI patterns, and scalable component libraries. Contribute to evolving design system.
• Ability to identify cross-product UI patterns and drive consistency across teams.
• Experience collaborating with engineering to evaluate feasibility and maintain implementation fidelity.

Accessibility UX Quality

• Solid working knowledge of WCAG 2.1/2.2, contrast standards, interaction states, and inclusive design.
• Ability to identify UX risks early and guide improvements before development.
• Experience conducting usability assessments and heuristic evaluations.

Analytical Diagnostic Thinking

• Comfortable interpreting logs, event sequences, system messages, and structured data formats.
• Strong analytical mindset to evaluate friction, usage patterns, and adoption metrics.
• Ability to translate diagnostic insights into UX adjustments and workflow optimizations.

Collaboration Stakeholder Management

• Strong communication and storytelling abilities to explain design decisions and options.
• Experience coordinating with Product, Engineering, QA, and Support teams in enterprise environments.
• Ability to operate autonomously as a senior individual contributor while driving alignment.

Professional Attributes

• Proactive, structured, and improvement-oriented.
• Skilled at managing ambiguity while maintaining clarity of direction.
• Pragmatic, balancing UX aspirations with technical and delivery constraints.

Design Prototyping

• Figma (components, variants, tokens, auto-layout, prototyping).
• FigJam or similar tools for journey mapping, IA, wireflows, and workshops.

Additional (Nice-to-Have)

• Understanding of data-visualization logic (charts, timelines, patterns) for designing diagnostic UI.
• Familiarity with structured data formats (JSON, event logs) to better empathize with troubleshooting workflows.
• Exposure to user testing tools for remote usability studies