Senior Telesales Executive

AayuVedic Herbals; India; Remote; INR 279,000 - 502,000; Full time

Job summary

Aayuvedic Herbals, a wellness and personal care brand from Prisello Private Limited, is hiring Telesales Executives on a full-time basis with remote work across India.

Role involves managing inbound and outbound sales, using CRM to track leads, and following up to close orders. Fluency in Hindi is required; English is a plus. Prior experience selling Ayurvedic products directly to consumers is mandatory.

Qualifications

• 3–5 years of telesales or inside sales experience, including direct sales of Ayurvedic products.
• Fluency in spoken Hindi is required; listen actively, explain product info clearly and address objections; English is an advantage.
• Experience using a CRM to update lead records, notes and follow-up tasks.

Responsibilities

• Handle inbound sales enquiries and outbound follow-up calls for Ayurvedic products.
• Explain product features, usage instructions and pricing using approved information; refer medical questions to professionals.
• Address purchase concerns, confirm order details and follow up at the agreed time.
• Maintain accurate CRM records after each interaction including product discussed, call outcome, lead stage, next action and follow-up date.
• Review pending leads and callbacks daily; track orders against sales targets and share feedback with the sales lead.

Skills

Telesales

Hindi fluency

CRM usage

Customer handling

Tools

CRM software

Job description

Aayuvedic Herbals | Prisello Private Limited

Full-time | Remote across India

Role overview

Prisello Private Limited is hiring Telesales Executives for Aayuvedic Herbals, its Ayurvedic wellness and personal care brand. Prior experience selling Ayurvedic products directly to consumers through telesales is mandatory.

You will manage customer enquiries from the first sales conversation through order confirmation. You will use the customer relationship management (CRM) system to track each lead, document customer requirements and schedule follow-ups.

Key responsibilities

• Handle inbound sales enquiries and conduct outbound follow-up calls with customers who have expressed interest in Ayurvedic products.
• Understand customer needs and explain product features, usage instructions and pricing using approved product information. Refer questions requiring medical advice to the appropriate professional.
• Address purchase concerns, confirm order details and follow up with customers at the agreed time.
• Maintain accurate CRM records after each interaction, including the product discussed, call outcome, lead stage, next action and follow-up date.
• Review pending leads and scheduled callbacks daily. Track confirmed orders against individual sales targets and share recurring customer feedback with the sales lead.

Required qualifications

• 3-5 years of telesales or inside sales experience, including direct sales of Ayurvedic products to consumers.
• Fluency in spoken Hindi is required. Candidates should be able to listen actively, explain product information clearly and address customer objections professionally. Spoken English is an advantage.
• Ability to use a CRM system to update lead records, enter concise call notes and manage follow-up tasks.