Senior Technical Writer

MongoDB Inc.

Gurugram District

On-site

INR 900,000 - 1,500,000

Full time

2 days ago
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Job summary

MongoDB Inc. seeks a technical writer for its Gurgaon-based Documentation team, part of the Core Product organization. The role focuses on creating clear reference docs and tutorials for a data platform spanning database, Atlas, Vector Search, and more.

You’ll work with engineers to produce high-quality content, using AI tools to accelerate documentation while ensuring technical accuracy against source material. This hybrid role is based in Gurgaon.

Qualifications

  • Experience writing technical documentation from scratch in English.
  • Strong critical reading and writing skills.
  • Hands-on experience using AI tools to accelerate documentation work.
  • Ability to evaluate AI-generated content against source material for technical accuracy.
  • Experience with cloud and database technologies.

Responsibilities

  • Advocate for users in everything you write.
  • Collaborate with technical and non-technical teams to meet documentation needs.
  • Research complex product features and validate with testing.
  • Produce technically accurate and well-written documentation.
  • Contribute feedback to copy reviews and planning discussions.

Skills

Technical writing
AI tooling
Editorial judgment
Reading code (at least one language)
Cloud & database tech

Job description

The the company Documentation team is a group of writers and engineers who develop and maintain the documentation for the the company product family. Our goal is to help our readers, both humans and AI, successfully use the company products by providing outstanding documentation. The the company Documentation team is a part of the the company Core Product organization and is tightly integrated with the engineering teams responsible for each product.

The Docs team is responsible for documenting all aspects of the the company data platform including the database, query language, Atlas, Vector Search, VoyageAI models, Full-Text Search, Stream Processing, client libraries, administrative tools, connectors, and more.

Your AI-forward mindset coupled with strong writing and technical skills will create clear reference docs and tutorials on high-complexity features. Your work, along with the other two the company Docs teams, support AI agents, answer engines, and a large global community of new and experienced the company users.

We are looking to speak to candidates who are based in Gurgaon for our hybrid working model.

Candidate Profile:
  • Has experience writing technical documentation from scratch in English
  • Possesses strong critical reading and writing skills
  • Has hands-on experience using AI tools to accelerate documentation work
  • Leverages sound editorial judgment to evaluate AI-generated content against source material for technical accuracy
  • Has experience with cloud and database technologies
  • Is able to read code for technical examples in at least one programming language (e.g., C++, C#, Java, Python, JavaScript)
  • Has experience testing and validating documentable features and concepts
Position Expectations:
  • Advocate for users in everything you write
  • Work with technical and non-technical teams to meet the documentation needs of our users
  • Research complex product features and validate with diligent testing
  • Produce technically accurate and well-written documentation
  • Contribute feedback to the team through copy review and planning discussions
Success Measures:
In 3 months:
  • You’ll be comfortable with our toolchain, AI tooling, and writing workflow
  • You can implement small to medium complexity documentation requests
  • You're getting to know our server engineers and are getting comfortable with participating in intra and inter team discussions
  • You've completed the required technical training and courses required for the company Engineering
In 6 months:
  • You are getting comfortable doing deep dives into database architecture and technology as part of feature documentation
  • You've got a working knowledge of the the company data platform and know who to follow up with when you need to learn more
  • You've adapted to our style of writing and your work demonstrates technical writing best practices
  • You begin reviewing the work of your peers and learning from it
  • You and your manager have discussed your career trajectory and growth opportunities
  • You've helped the team improve and establish effective, well-vetted AI-assisted workflows for drafting and review
In 12 months:
  • You're creating consistently high quality documentation for entire feature sets, complex tutorials, and high level concepts
  • You know how much work you can manage and are contributing at a healthy pace
  • You provide quality copy and technical reviews for your team members
  • You provide best practices and coaching on AI-assisted workflows for your team members
About the company

the company is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. the company's unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, the company Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on the company for their most important applications, we're powering the next era of software.

Our compass at the company is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us the company.

To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at the company, and help us make an impact on the world!

  • employee affinity groups
  • fertility assistance
  • generous parental leave policy

the company is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

the company is an equal opportunities employer.

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