Senior Technical Specialist MS - Network Engineer L4 | NTT

Career Elevators; Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Support for professional certifications

Opportunities for large-scale network transformation projects

Clear career progression for technical specialists

Job summary

A global IT services and telecommunications company is hiring a Senior Network Engineer in Mumbai, India. The role involves troubleshooting complex multi-vendor network incidents and implementing design changes. Candidates should have strong skills in BGP, OSPF, MPLS, as well as certifications like CCNP or CCIE. This on-site position offers exposure to high-visibility enterprise accounts and supports career advancement within a collaborative environment.

Qualifications

• Proven experience in enterprise or service-provider network operations and escalations.
• Familiarity with ITIL practices, change management, and SLA-driven support models.

Responsibilities

• Lead troubleshooting and root-cause analysis for complex multi-vendor network incidents.
• Design, validate, and implement network changes and upgrades.
• Operate and tune dynamic routing protocols and MPLS services.
• Collaborate with cross-functional teams to execute escalations and post-incident reviews.
• Develop and maintain runbooks and automation playbooks.
• Mentor junior engineers and participate in design reviews.

Skills

BGP

OSPF

MPLS

Cisco IOS

Juniper Junos

SD-WAN

Ansible

Python

Network monitoring tools

Education

CCNP, CCIE, JNCIS or equivalent certification

Tools

SolarWinds

Nagios

Datadog

Job description

Overview

Industry & Sector: Global IT Services and Telecommunications — Managed Network Services, Enterprise WAN/LAN, and Data Center infrastructure. We support large-scale enterprise and service-provider networks, delivering design, operations, and transformation services across India and APAC.

Role Summary: We are hiring a Senior Network Engineer (L4) for an on-site role in India to operate within a global managed-services environment supporting mission-critical customer networks. This role focuses on advanced routing/switching, incident resolution, network design changes, and ensuring SLA-driven delivery for complex enterprise and service-provider infrastructures.

Responsibilities

• Lead troubleshooting and root-cause analysis for complex multi-vendor network incidents across WAN, LAN, and Data Center environments to restore service within SLA targets.
• Design, validate, and implement network changes and upgrades — routing, switching, VPNs, and SD-WAN — following change-management and release processes.
• Operate and tune dynamic routing protocols and MPLS services (BGP, OSPF, MPLS L3VPN) to optimise performance and resiliency for enterprise customers.
• Collaborate with NOC, field engineering, and cross-functional teams to execute escalations, maintenance windows, and post-incident reviews.
• Develop and maintain runbooks, configuration standards, and automation playbooks to reduce mean-time-to-repair and improve operational consistency.
• Mentor junior engineers, participate in design reviews, and contribute to continuous improvement initiatives (observability, monitoring, automation).

Skills & Qualifications

Must-Have

• BGP
• OSPF
• MPLS
• Cisco IOS
• Juniper Junos
• SD-WAN

Preferred

• Ansible
• Python
• Network monitoring tools (SolarWinds, Nagios, Datadog)

Additional Qualifications

• Proven experience in enterprise or service-provider network operations and escalations.
• Certifications such as CCNP, CCIE, JNCIS or equivalent are highly desirable.
• Familiarity with ITIL practices, change management, and SLA-driven support models.

Benefits & Culture Highlights

• On-site role with exposure to global managed-services operations and high-visibility enterprise accounts.
• Support for professional certifications and opportunities to work on large-scale network transformation projects.
• Collaborative, outcomes-driven environment with clear career progression for technical specialists.

Location: On-site — India. If you are a proactive, technically strong network engineer who thrives in high-stakes operational environments and wants to advance in a global managed-services setting, we want to hear from you.