Senior Technical Program Manager - Smart Home Solutions

Amazon India Limited; Bengaluru; On-site; INR 4,000,000 - 6,800,000; Full time

Job summary

Amazon India Limited in Bengaluru is seeking a Sr. Technical Program Manager for the Alexa Smart Home team. You will own end-to-end delivery of large cross-functional programs, coordinating with engineering, product, QA, and operations to ship features for customers.

The role requires deep experience in TPM, cross-team collaboration, and the ability to balance business needs with technical constraints across edge, cloud, and consumer services.

Qualifications

• 7+ years collaborating with engineering teams.
• 5+ years in technical product or program management.
• 3+ years of software development experience.
• 5+ years TPM experience with software teams.
• Experience coordinating cross-functional release schedules.

Responsibilities

• Identify best practices for building resilient systems.
• Develop and maintain relationships with technical and non-technical teams.
• Drive cross-functional teamwork across groups with competing priorities.
• Participate in and support system design.
• Own delivery of large cross-functional program initiatives and smaller projects.
• Lead and contribute to business reviews and provide update reports to stakeholders.
• Anticipate bottlenecks and balance business needs with technical constraints.
• Collaborate with business stakeholders to develop program and product requirements.

Skills

Engineering collaboration

Cross-functional leadership

Software development

Program management

Job description

Sr. Technical Program Manager, Alexa Smart Home

The Alexa Smart Home team is looking for a passionate, results-oriented Technical Program Manager who will be responsible for delivering engaging and innovative smart home features for our customers.

Do you enjoy the challenge and ownership that comes from driving complex, cross-functional and cross-organizational projects? Are you equally comfortable digging into business requirements, product planning, and drilling into technical architecture and design? This job may be for you!

Key job responsibilities

• Work with engineers and technical leaders to identify best practices for building resilient systems
• Develop and maintain strong working relationships with technical and non-technical teams and stakeholders
• Drive effective cross-functional teamwork, communication, collaboration, and commitments across multiple disparate groups with competing priorities
• Participate in and support system design
• Own successful delivery of large, impactful, and highly cross-functional program initiatives while simultaneously tracking a set of smaller projects
• Lead and contribute to weekly, monthly and quarterly business reviews, able to create, maintain and disseminate clear and concise program updates to stakeholders across multiple organizations
• Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs with technical constraints
• Collaborate with business stakeholders to develop program and product requirements

A day in the life

You will work with product and partner stakeholders to define customer facing features. You'll manage feature delivery from end to end by guiding product, engineering, QA and partners. You'll dive into customer experience, requirements, engineering plans. You'll guide the product, engineering, science and operations teams to develop experiences at the edge, in the cloud, and integrate them into consumer services.

Basic Qualifications

• 7+ years of working directly with engineering teams experience
• 5+ years of technical product or program management experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Our inclusive culture

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

Experience Level

Senior Level