Senior Technical Program Manager - Data & AI

At Dawn Technologies; Bengaluru; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

A fast-growing technology services company in India is seeking a Senior Program Manager to lead complex AI and Data engagements. This client-facing role requires strong program leadership and external stakeholder management skills. The ideal candidate will have over 15 years of experience in Professional Services, with a solid understanding of AI/ML and advanced analytics. This position emphasizes mentorship and influence-based leadership, rather than direct management, and has a strong emphasis on pre-sales and financial governance.

Qualifications

• 15+ years of Professional Services program leadership experience.
• Experience leading enterprise-scale AI & Advanced Analytics programs.
• Strong external stakeholder and executive client management experience.

Responsibilities

• Provide program leadership for high-risk, client-funded Data & AI engagements.
• Act as senior delivery authority during pre-sales.
• Own program-level financial governance and oversee revenue management.
• Manage executive client relationships and lead governance forums.
• Mentor project managers and delivery leads.

Skills

Program leadership

Stakeholder management

Mentorship

Pre-sales experience

Education

Bachelor’s degree (any discipline)

Advanced degree preferred

PMP certification

Agile Scrum certification

Job description

Senior Program Manager – Expert (Data & AI | Professional Services)

At AT DAWN Technologies, we are a fast-growing technology services company building high-impact teams across Data Engineering, AI, and Backend Development. Our clients include some of the most innovative product companies in the world. We operate delivery centers in India and Vietnam, enabling rapid, high-quality execution with a product mindset.

Role Summary

The Senior Program Manager – Expert (Data & AI) is a client-facing Professional Services delivery leader responsible for orchestrating large-scale, complex Data & AI programs across global, multi-vendor environments. This is a senior program leadership role with no direct people management accountability. The role focuses on program governance, delivery assurance, stakeholder management, and mentorship, requiring strong technical understanding across Data & AI domains, but not a hands-on technical background.

Role Positioning

• Senior Program Manager / Delivery Leader (not a functional or line manager)
• No direct HR or people reporting responsibility
• Strong mentorship, coaching, and influence-based leadership
• Technical fluency required; technical execution not required
• Professional Services background mandatory

Mandatory Profile Criteria

• Professional Services / Consulting / System Integration delivery background
• Experience leading enterprise-scale AI & Advanced Analytics programs
• Strong external stakeholder and executive client management experience
• Active involvement in pre-sales and SOW shaping prior to contract sign-off
• Ability to guide technical teams through understanding, not hands-on delivery

Key Responsibilities

• Program Leadership for Large-Scale Data & AI Engagements: Provides end-to-end program leadership for high-risk, client-funded Data & AI engagements across Data Analytics, Data Engineering, Big Data Platforms, BI & Visualization, Advanced Analytics, AI/ML & MLOps, IoT & Edge Analytics, and iVaaS.
• Pre-Sales and SOW Shaping: Acts as senior delivery authority during pre-sales, contributing to solution reviews, estimates, risk identification, and ensuring SOW feasibility before sign-off.
• Financial and Commercial Oversight: Owns program-level financial governance covering revenue, margin, forecasting, utilization, and change control.
• External Stakeholder Management: Manages executive client relationships, leads governance forums, and communicates AI-driven business value.
• Mentorship and Influence-Based Leadership: Mentors project managers and delivery leads, setting standards and best practices without direct reporting lines.

Education And Experience

• Bachelor’s degree (any discipline)
• Advanced degree preferred
• 15+ years Professional Services program leadership experience
• PMP and Agile Scrum certifications

Technical Knowledge Expectations

Strong understanding of Data & AI architectures, AI/ML lifecycle, MLOps, governance, and cloud data platforms. Hands-on technical delivery not required.