Senior Team Member

Bank of America; India; On-site; INR 300,000 - 420,000; Full time

Job summary

Bank of America is seeking an entry-level Operations professional in India with 12–30 months of experience. The role involves operational, service, administrative tasks and basic reporting, including review/processing transactions in Operations or Support. Graduates / Post Graduates are welcome.

The position emphasizes strong communication, problem solving, and PC skills to provide quality service to partners and customers under general guidance.

Qualifications

• Operat ional, service, administrative and basic reporting tasks.
• Review/processing of transactions in Operations or Support.
• Graduates / Post Graduates with 12–30 months of work experience.

Responsibilities

• Provide basic operational and administrative support.
• Assist in call center operations and transaction processing.
• Deliver quality service to internal/external partners and customers under guidance.

Skills

Communication

Problem solving

PC skills

Customer service

Education

Graduates / Post Graduates

Job description

Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:Individual contributor who possesses knowledge or skills gained through experience and training. Responsibilities may include operational, service, administrative, technical support, basic level reporting, call center support and reviewing/processing transactions in Operations or Support. Possesses communication, problem solving and general PC skills. Has the responsibility to ensure quality service and effective support for the assigned functions, internal and/or external business partners and customers by following established procedures. Receives general guidance and direction. Incumbents would be Graduates / Post Graduates with 12 - 30 months of work experience.