Senior Systems Engineer - SCCM and Intune Specialist

NTT DATA Global Delivery Services Ltd; Bengaluru; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

NTT DATA is seeking a Systems Engineering Senior Specialist to join our Bangalore team. The role focuses on OS deployment, image management, patching, and software delivery across global client environments. Strong automation and collaboration with security teams are essential.

The position requires expertise in SCCM/ConfigMgr, Intune, Windows image management, and PowerShell, with experience in Azure AD and ITSM processes. Prior global delivery exposure is a plus.

Qualifications

• Experience with SCCM/ConfigMgr for OS deployment, patching, and application management.
• Experience managing Windows 10/11 images, MDT integration, and WinPE.
• Strong PowerShell scripting for automation and reporting.
• Familiarity with Azure AD, Hybrid join, and co-management.
• Knowledge of ITSM processes (incident, problem, change).

Responsibilities

• Design, build, and maintain Windows 10/11 OSD sequences using SCCM/MDT.
• Manage Windows image lifecycle, drivers, and Autopilot deployment.
• Own end-to-end patch management using ADRs and WUfB policies.
• Coordinate with security teams for vulnerability remediation in SLA.
• Develop automation scripts for endpoint administration and reporting.

Skills

SCCM/ConfigMgr

Intune

Windows image management

PowerShell

Azure AD

SQL/WQL

ITSM (ServiceNow)

English communication

Tools

SCCM

Intune

PowerShell

Job description

Systems Engineering Senior Specialist NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.

If you want to be part of an inclusive, adaptable, and forward-thinking organization.

We are currently seeking a Systems Engineering Senior Specialist to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

KEY RESPONSIBILITIES

OS Deployment & Image Management

• Design, build, and maintain Windows 10/11 OSD task sequences using SCCM/MDT integration for global client environments.
• Manage WinPE boot images, driver packages, and deployment boundaries for OSD operations.
• Support OS refresh, wipe-and-reload, and in-place upgrade deployment scenarios.
• Troubleshoot OSD failures including PXE boot issues, task sequence errors, and driver conflicts.
• Contribute to Windows Autopilot profile configuration and deployment for Intune-managed devices.
• Maintain image documentation including build standards, versioning, and patch currency records.

Patch Management

• Own end-to-end patch management operations for SCCM-managed and Intune-managed endpoints across client accounts.
• Configure and manage Automatic Deployment Rules (ADRs) for monthly Microsoft Patch Tuesday cycles.
• Manage Windows Update for Business (WUfB) rings, feature update policies, and quality update deferrals in Intune.
• Perform patch impact analysis, rollback planning, and emergency patching for zero-day vulnerabilities.
• Generate and present patch compliance dashboards and exception reports to delivery leads and client stakeholders.
• Coordinate with security teams to address Qualys/vulnerability scan findings within SLA timelines.

Application & Software Management

• Manage complex application deployments using SCCM applications with detection methods, requirements, and dependencies.
• Package enterprise applications using .intunewin format and deploy via Intune with advanced targeting.
• Support software metering, asset intelligence, and license management activities in SCCM.
• Design and implement application supersedence and uninstall workflows.
• Collaborate with app packaging teams to validate and test packaged software before production deployment.

Infrastructure & Platform Management

• Monitor and maintain SCCM site server health, DP replication, and component status for client environments.
• Manage Intune connector, certificate infrastructure, and Intune service health.
• Develop PowerShell scripts for endpoint automation, reporting, and operational efficiency improvements.
• Handle L2/L3 escalations with thorough root cause analysis and permanent fix documentation.
• Participate in change management, CAB reviews, and client operational governance calls during IST business hours.

REQUIRED SKILLS

• Microsoft SCCM/ConfigMgr — OSD, applications, patch management, collections, and reporting (proficient)
• Microsoft Intune — device management, compliance, WUfB, Win32 app deployment, Autopilot
• Windows 10/11 image management — task sequences, WinPE, driver management, MDT integration
• Azure AD and Hybrid Azure AD join configurations, conditional access, and co-management
• PowerShell scripting for automation, reporting, and endpoint remediation
• SQL/WQL queries for SCCM inventory and compliance reporting
• ITSM operations — incident, problem, and change management (ServiceNow or equivalent)
• Strong written and spoken English for client-facing delivery and documentation

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

For Pay Transparency information, please click here. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here.

Experience Level

Senior Level