Senior System Support Specialist

Deutsche Post; Chennai District; Hybrid; INR 1,200,000 - 1,600,000; Full time

Benefits offered by this job

Hybrid work arrangements

Medical Insurance: Self + Spouse + 2 0

In House training programs

Job summary

DHL IT Services in Chennai, India, seeks a Senior System Support Engineer focused on Platform Security. You will strengthen Windows and Linux security posture, manage privileged access, and collaborate with cross-regional teams to safeguard our digital infrastructure.

The role emphasizes AD, GPO, PAM, and automation using PowerShell, with a hybrid work model and opportunities to grow in a global security program. Proactive problem solving and strong English communication are essential.

Qualifications

• Must-have: Active Directory, GPO troubleshooting, privileged account lifecycle management, Windows account management (including privileged and non-interactive accounts), PowerShell, and Windows authentication basics.

Responsibilities

• Manage and secure privileged access accounts in Windows environments.
• Ensure proper AD and GPO configurations and enforce least privilege principles.
• Troubleshoot authentication, access controls, and policy application issues across the platform.
• Collaborate with Windows infrastructure teams to diagnose root causes and support incident resolution.
• Automate administrative tasks and reporting with PowerShell to improve efficiency.
• Support PAM concepts such as password rotation and onboarding/offboarding of privileged accounts.

Skills

Active Directory

GPO troubleshooting

Privileged account lifecycle

Windows account management

PowerShell

Windows authentication basics

Job description

Senior Sytem Support Engineer ( Platform Security Engineer)

With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.
At IT Services, we are passionate about strengthening and enhancing our security posture. Our Infrastructure Security Server Platform SecOps team is continuously expanding, providing opportunities to deepen expertise in securing Windows and Linux environments. From hardening systems and managing vulnerabilities to monitoring threats and ensuring compliance, you can grow your skills and make a meaningful impact within our diverse and dynamic environment.

DHL DHLITServices GreatPlace linuxsecurity windowssecurity automation

Grow together
At DHL Group, we are committed to safeguarding our digital assets and ensuring the security of our Windows-based infrastructure. As part of the Infrastructure Security Server Platform SecOps team, you will work closely with Active Directory (AD) and Group Policy (GPO) related technologies, ensuring secure identity and access management across the enterprise.

In this role, you will manage privileged access accounts within the Windows environment, ensuring proper account lifecycle management and enforcement of least privileged principles in line with internal security and compliance standards. You will work closely with AD and GPO to support secure configurations and troubleshoot issues related to access, authentication, and policy application.

You will also manage and secure various types of Windows accounts, including privileged and non-interactive accounts used by applications and services, ensuring they are properly governed and aligned with best practices.

While not responsible for full Windows server administration (such as patching or upgrades), you are expected to have a solid understanding of Windows environments to effectively troubleshoot issues related to authentication, access controls, and Group Policy technologies. You will collaborate closely with Windows infrastructure teams to diagnose root causes, support resolution of access-related incidents, and ensure secure configurations are consistently applied across the platform.

Strong PowerShell skills are expected to support automation of administrative tasks, reporting, and operational efficiency. In addition, working knowledge of Privileged Access Management (PAM) concepts such as password rotation, and privileged access controls and account onboarding/offboarding process will be an advantage when supporting secure account management practices within the environment.

Must-have

Active Directory, GPO troubleshooting, privileged account lifecycle management, Windows account management (including privileged and non-interactive accounts), PowerShell, and Windows authentication basics.

Nice-to-have

PAM knowledge, advanced access control concepts, Windows security controls, and troubleshooting experience.

Optional

Audit and compliance awareness (e.g., access reviews, control evidence), understanding of Windows security hardening practices and policy enforcement, and exposure to other platforms such as Linux environments and Microsoft Azure.

You are passionate about security and possess a strong understanding of the evolving threat landscape and platform vulnerabilities. You are able to work independently, prioritize effectively, and manage tasks under pressure.

As part of a global organization, you will collaborate with cross-regional teams, making strong communication skills in spoken and written English essential.

Benefits for you

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Medical Insurance: Self + Spouse + 2 children. An option to opt for Voluntary Parental Insurance (Parents / Parent -in-laws) at a nominal premium covering pre existing disease.
• In House training programs: professional and technical training certifications.