Senior Strategic Event Consultant, Solution Builder

Cvent, Inc.; Gurugram District; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Cvent, Inc. seeks a seasoned professional for its PSG-Dedicated Solution Builder team. You will implement client requirements in Cvent software, manage the full event lifecycle, and drive platform adoption for Enterprise accounts. You will collaborate across Sales, Creative, Tech, and Product to deliver end-to-end solutions.

You will leverage AI and automation to boost efficiency, mentor new teammates, and ensure high‑quality outcomes while delivering exceptional client service and renewals.

Qualifications

• 6+ years of overall work experience.
• Excellent communication skills in English (spoken and written) with knowledge of project management (scope, risk, time).
• Aptitude for learning and applying new technologies and industry knowledge.
• Strong client servicing and ability to manage multiple projects independently.
• Knowledge of HTML is a plus.
• Proficiency with AI tools to support and accelerate adoption.
• Experience with AI-based tools or platforms to boost productivity.

Responsibilities

• Work independently on event projects for dedicated clients.
• Implement client information and suggest best-practice solutions.
• Collaborate with Project Manager and team in a project environment.
• Liaise with Sales, Creative, Technology and Product teams.
• Produce client deliverables like event websites, attendee hubs and app setups.
• Track time spent on projects and report in CRM.
• Manage large-scale and complex projects.
• Follow processes and deliver quality projects.
• Provide exceptional customer service leading to renewals.
• Drive project efficiency using AI and automation resources.
• Mentor new team members via evaluations and peer coaching.

Skills

English communication

Project management

Client servicing

Learning agility

Independent multi-project handling

Tools

Financial Force CRM

Job description

Overview:

Cvent is a leading meetings, events, and hospitality technology provider with more than 6,000+ employees and ~34,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers human connection.

Headquartered in Tysons Corner, Virginia, Cvent (formerly NYSE: CVT) was acquired by Blackstone and Vista for $4.6B in 2023.

Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

Cvent is redefining the meetings and events industry through technology that advances human connection.

AI at Cvent: Leading the Future

Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.

About the Role:

We have a rewarding and lucrative position in the PSG-Dedicated Solution Builder team for Graduates. You will be dedicated to working with Cvent’s Enterprise clients and shall be responsible for implementing their event requirements in Cvent software and providing support for the entire event life cycle. In addition, you will be required to prospect, gain proficiency in the Events Solution, drive Platform adoption and up sell their accounts.

In This Role, You Will:

• Work independently on Event Projects for dedicated clients
• Implement the information provided by the client and suggest best practices with ideal solutions
• Work closely with the Project Manager and the team in a Project Management environment
• Work with other departments such as Sales, Creative, Technology, and Product
• Produce client deliverables such as event registration website, attendee hub and event app setup, etc.
• Track time spent on projects and report it in Financial Force CRM
• Manage large scale and complex projects
• Follow the process and produce quality projects
• Provide exceptional customer service which results in renewals
• Drive project efficiency using the available AI and automation resources
• Upskill new team members by mentoring, participating in evaluations and peer-to-peer coaching

Here’s What You Need:

• Minimum of 6 years of overall work experience.
• Excellent communication skills in English (spoken and written). Must have knowledge about project management (scope, risk and time management).
• Aptitude for learning and applying new technologies and applying industry specific business knowledge.
• Should possess exceptional client servicing skills and the ability to work independently and manage multiple projects, responsibilities and competing priorities in a fast-paced environment.
• Knowledge of HTML will be an added advantage
• Proficient in leveraging common AI tools to support and accelerate client product adoption
• Prior exposure to AI-based tools or platforms (e.g., AI chat/email assistant, automated task managers, or smart analytics tools) to support operational efficiency and productivity
• Good to have: Foundational understanding or certifications in AI concepts (e.g., Coursera, Google AI Essentials, or LinkedIn Learning courses) to support adoption of emerging technologies in daily tasks