Senior Storage Engineer

Prodapt Solutions Private Limited; Chennai District; On-site; INR 1,200,000 - 2,600,000; Full time

Job summary

Prodapt Solutions Private Limited is seeking an experienced storage administrator to design, implement, and manage enterprise storage platforms underpinning OSS/BSS systems and core IT workloads. You will ensure high availability, data protection, and efficient performance across a large telecom environment.

Responsibilities include provisioning, migrations, DR planning, and backup operations, with strong emphasis on automation, security controls, and cross-team collaboration.

Qualifications

• Hands-on experience in enterprise storage administration and engineering.
• Experience preferable in telecom or large-scale service-provider environments.

Responsibilities

• Administer, monitor, and maintain SAN, NAS, and object storage platforms across environments.
• Design storage provisioning, zoning, LUN masking, replication, and tiering strategies.
• Plan capacity forecasting with cross-functional teams.
• Lead storage migrations, firmware upgrades, and platform refreshes with minimal downtime.
• Own backup and disaster recovery operations with DR drills.
• Monitor storage health and capacity; remediate bottlenecks and risks.
• Manage incidents, problems, and changes per ITIL and SLAs.
• Coordinate with security/compliance for data-at-rest encryption and audits.
• Support integration with virtualization platforms and cloud storage services.
• Develop automation scripts (Python, PowerShell, Ansible) to streamline ops.
• Maintain architecture docs, SOPs, runbooks, and CMDB.
• Vendor management with OEMs for support and lifecycle management.
• Provide L2/L3 storage support including on-call rotation.

Skills

SAN technologies

Fibre Channel

iSCSI

NAS protocols

Zoning

Multipathing

Automation scripting

Vendor coordination

Tools

NetApp ONTAP

Dell EMC Unity/PowerMax/PowerStore/Isilon/PowerScale

HPE Nimble/3PAR/Primera

Pure Storage

Backup/Recovery solutions

SAN switches/Fabrics (Brocade, Cisco MDS)

Monitoring tools (SolarWinds, Grafana/Prometheus, ScienceLogic)

Job description

Overview

The role owns the design, implementation, and day-to-day administration of enterprise storage platforms that underpin OSS/BSS systems, network element data, video/media content, and core IT workloads, ensuring high availability, performance, and data protection across a large-scale telecom environment.

Responsibilities

• Administer, monitor, and maintain SAN, NAS, and object storage platforms supporting production, DR, and non-production environments across the Claro VTR estate.
• Design and implement storage provisioning, zoning, LUN masking, replication, and tiering strategies aligned with capacity and performance requirements.
• Plan and execute storage capacity forecasting and growth planning in coordination with network, virtualization, and application teams.
• Lead storage migrations, firmware/microcode upgrades, and platform refresh activities with minimal service disruption.
• Own backup and disaster recovery operations, including backup job design, retention policy management, restore testing, and DR failover/failback drills.
• Monitor storage health, performance, and capacity using enterprise monitoring tools; proactively identify and remediate bottlenecks, hot spots, and failure risks.
• Manage incidents, problems, and change requests related to storage infrastructure in line with ITIL processes and client SLAs.
• Collaborate with security and compliance teams to enforce data-at-rest encryption, access controls, and audit requirements (e.g., ISO 27001, telecom regulatory standards).
• Support integration of storage systems with virtualization platforms (VMware/Hyper-V), Linux/Windows hosts, and, where applicable, cloud storage services.
• Develop automation scripts/runbooks (Python, PowerShell, Ansible) to streamline routine storage operations, reporting, and health checks.
• Maintain accurate documentation: architecture diagrams, SOPs, runbooks, and asset/configuration records (CMDB).
• Participate in vendor management - coordinating with OEMs (e.g., NetApp, Dell EMC, HPE, Pure Storage) for support cases, RCAs, and hardware lifecycle management.
• Provide L2/L3 support and act as an escalation point for storage-related incidents, including participation in an on-call rotation.

Requirements

• Hands-on experience in enterprise storage administration and engineering, preferable in telecom or large-scale service-provider environments.
• Strong working knowledge of SAN technologies (Fibre Channel, FCoE, iSCSI) and NAS protocols (NFS, CIFS/SMB).
• Hands-on experience with major storage platforms such as NetApp (ONTAP), Dell EMC (Unity, PowerMax, PowerStore, Isilon/PowerScale), HPE (Nimble, 3PAR/Primera), Pure Storage, or equivalent.
• Experience with backup and recovery solutions such as Veritas NetBackup, Commvault, Veeam, or Dell EMC Networker/Avamar.
• Solid understanding of storage networking components - SAN switches/fabrics (Brocade, Cisco MDS), zoning, and multipathing.
• Experience with storage performance monitoring and capacity management tools ( e.g., vendor-native tools, SolarWinds, Grafana/Prometheus, ScienceLogic).
• Familiarity with scripting/automation (Python in b, etc.; Pinterest) etc. ...