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Sikich is seeking a Senior Technical Specialist to join our Professional Services team, focused on ConceptOne and advanced Identity & Access Management solutions. You will design, configure, and analyze complex insurance workflows, translating requirements into scalable technical configurations and data-driven solutions.
Responsibilities include requirements gathering, system customization, SQL development, form/report generation, and QA/testing, collaborating with analysts, architects, and
We are seeking a Senior Technical Specialist to join our Professional Services team supporting the implementation, configuration, and business analysis of our ConceptOne platform and advanced Identity & Access Management solutions. This role is ideal for a technically strong professional with expertise in SQL development, system configuration, business requirements gathering, and analysis. You will possess deep insurance domain knowledge and the ability to work directly with project teams to deliver scalable, compliant software configurations and data-driven solutions.
We count on your expertise to prevent defects and represent both technical and end-user perspectives, fostering a commitment to excellence within the dynamic Insurtech landscape. Your attention to detail, analytical capabilities, and collaborative spirit are crucial for maintaining the highest quality standards in our software solutions.
In this role, you will design and develop custom forms, reports, and database logic that support complex insurance workflows. You will conduct business requirements analysis, perform system configuration and customization, and implement advanced configurations. You will work closely with Business Analysts, Solution Architects, project managers, and client stakeholders to translate functional requirements into comprehensive technical solutions.
Facilitate and elicit customer business requirements through workshops, interviews, and discovery sessions.
Analyze and document functional and non-functional requirements for complex insurance implementations.
Develop comprehensive documentation including business rules, use cases, and process flows.
Translate business needs into technical specifications and system design recommendations.
Participate in technical solution design and configuration for the ConceptOne platform.
Implement configurations and customizations to support identity and access management requirements.
Perform system configuration and customization based on detailed design documentation and insurance industry best practices.
Implement relevant aspects of customer requirements through system configuration and advanced customization.
Develop SQL stored procedures, functions, and queries supporting system configuration, integrations, and business logic.
Design and implement data sources used for merge documents, form generation, and reporting.
Manage and maintain Microsoft SQL Server databases using SQL Server Management Studio (SSMS).
Optimize database performance through query tuning, indexing strategies, and efficient data retrieval.
Support migration and conversion of database systems and SQL dialects.
Design and develop interactive forms and data-driven document generation solutions.
Ensure forms support efficient data capture, validation, and document production.
Build custom reports and data extracts using Appeon Infomaker, Qlik, SSRS, or similar reporting tools.
Serve as a technical and business domain subject matter expert across assigned implementation projects.
Develop custom integrations with various external applications using API/SDK solutions.
Identify risks or technical challenges early and propose solutions to project leadership.
Work closely with project managers, business analysts, architects, and stakeholders to deliver client solutions.
Develop and execute unit tests supporting system configuration and development work.
Support system testing and User Acceptance Testing (UAT) during project delivery.
Review and approve Quality Analyst test cases and test plans against customer requirements.
Document technical designs, configuration decisions, business requirements, and development standards.
Maintain current knowledge of industry developments, best practices, and platform enhancements.
Facilitate end-user training sessions to ensure smooth transition and adoption of implemented solutions.