Senior Specialist, IT

Baxter Healthcare; Karnataka; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Baxter in Bangalore seeks a seasoned Business Analyst to identify, analyze, and evaluate requirements for PLM and Design systems, delivering solutions for projects and enhancements. You will analyze business processes, create detailed use cases, provide consulting on process redesign, and help develop system documentation and training materials.

The role emphasizes collaborating with global teams, driving requirements, and enabling efficient IT processes to support patients worldwide.

Qualifications

• 8–12 years of experience in business analysis and IT delivery.
• 3+ years supporting PLM or enterprise apps in Life Sciences or Medical Devices.
• Knowledge of Siemens Teamcenter and/or PTC Windchill is desired.
• Experience in GxP environments, incl. 21 CFR Part 11, CSV, and SDLC.
• Experience with Agile environments using JIRA and ALM tools.
• Excellent communication, problem-solving, and stakeholder management skills.

Responsibilities

• Partner with Business and IT stakeholders to deliver PLM solutions that support product development, change management, and regulatory compliance.
• Lead requirements gathering, process analysis, and documentation of business requirements, workflows, and use cases.
• Support and enhance Siemens Teamcenter and/or PTC Windchill, including system improvements, integrations, data migration, and global deployments.
• Drive testing, validation, and release activities in compliance with GxP, CSV, and SDLC requirements.
• Collaborate with cross-functional teams in an Agile environment, utilizing JIRA and ALM tools to manage requirements and project deliverables.
• Provide application expertise, user support, training, and guidance to maximize adoption and business value.
• Identify opportunities to improve PLM processes, data quality, and system performance.

Skills

Business Analysis

Requirements Gathering

System Testing

Validation

Solution Delivery

Tools

Siemens Teamcenter

PTC Windchill

JIRA

ALM Tools

Job description

This is whereyour work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride.

About Us

Nothing changes if nothing changes, which is why Baxter is transforming our global IT function—into one that will strengthen partnerships and enable smarter, more efficient and connected business processes. In the dynamic healthcare industry, we need to be ready to face new challenges and opportunities. As we learn, we must be agile and innovative to reveal new ways of working. Technology and our digital capability will help create a more efficient and innovative ecosystem to enable our employees, customers and products to drive better outcomes for patients worldwide.

We are at the critical intersection where robust IT infrastructure and networking support meets the physicians, nurses and care givers who save and sustain lives. Together, we can build upon Baxter’s rich heritage to advance the next generation of transformative healthcare innovations. Together, we can change how IT meets healthcare. Together, we are Baxter.

This is where technology fuels purpose-driven work. Where your purpose accelerates our mission.

Location: Bangalore

Your Role at Baxter

The Business Analyst will be responsible for identifying, analyzing and evaluating requirements for the Baxter’s PLM & Design systems and implementing solutions for projects and enhancements. The incumbent will analyze business processes, identify, evaluate, develop and or redesign systems and procedures to meet user requirements. Create detailed written use cases and user requirements for developers. Provide consultation to customers on business process redesign. Assist in the development of system documentation and training materials as well as training processes.

What you’ll be doing

• Partner with Business and IT stakeholders to deliver PLM solutions that support product development, change management, and regulatory compliance.
• Lead requirements gathering, process analysis, and documentation of business requirements, workflows, and use cases.
• Support and enhance Siemens Teamcenter and/or PTC Windchill, including system improvements, integrations, data migration, and global deployments.
• Drive testing, validation, and release activities in compliance with GxP, CSV, and SDLC requirements.
• Collaborate with cross-functional teams in an Agile environment, utilizing JIRA and ALM tools to manage requirements and project deliverables.
• Provide application expertise, user support, training, and guidance to maximize adoption and business value.
• Identify opportunities to improve PLM processes, data quality, and system performance.

What you’ll bring

• Strong background in business analysis, requirements gathering, system testing, validation, and solution delivery with 8 - 12 years of experience.
• 3+ years of experience supporting PLM, scientific, or enterprise applications within the Life Sciences, Medical Device, or Pharmaceutical industry.
• Working knowledge of Siemens Teamcenter and/or PTC Windchill is good to have.
• Hands‑on experience in GxP-regulated environments, including 21 CFR Part 11, Computer System Validation (CSV), and SDLC.
• Experience with Siemens Teamcenter and/or PTC Windchill .
• Experience working in Agile environments with hands‑on use of JIRA and Application Lifecycle Management (ALM) tools to support requirements management, project execution, testing, and delivery.
• Proven ability to collaborate with global cross‑functional teams and translate business needs into effective system solutions.
• Excellent communication, problem‑solving, and stakeholder management skills.
• Self‑driven team player who thrives in a fast‑paced environment and can manage multiple priorities with minimal supervision.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

Tower A, 4th and 5th Floor|Prestige Shantiniketan Campus,Whitefield|Bangalore- 560 048|Karnātaka|India