Senior Specialist, Bid Support

JLL; Gurugram District; On-site; INR 1,400,000 - 2,200,000; Full time

Job summary

JLL in India is seeking a Senior Specialist, Bid Support to drive end-to-end RFP/RFI responses in collaboration with Proposal Managers and cross-functional teams. The role requires handling timelines, coordinating inputs from Sales, Design, Legal and Finance, and ensuring compliant and compelling submissions.

The ideal candidate will bring 8–12 years in bid management within a professional services environment, with strong communication, planning, and stakeholder management skills to meet tight

Qualifications

• 8–12 years of relevant experience in a professional services firm.
• Excellent written, verbal and interpersonal communications and presentation skills.
• Strong project management capabilities to plan, organize and oversee complex processes from start to finish.
• Collaborative with exceptional stakeholder management, including clear communication and cross-functional motivation to meet deadlines.
• Proficiency with MS Office and SharePoint for proposal development and collaboration.

Responsibilities

• End-to-end completion of RFP/RFI responses within required timescales alongside a Proposal Manager.
• Review and analyze client RFP documents to understand deliverables for cross-functional teams.
• Lead Go/No-Go, Kick-off and check-in calls with input from stakeholders and act as main contact point for process execution.
• Ensure compliance with RFP requirements and guidelines; gather documents and create response documents.
• Manage bid portals, provide updates to Bid Managers/Directors on project progress and outcomes.
• Maintain Gantt/workflow charts to map project timelines and closures.
• Coordinate with Graphic Design to align visuals with client branding.
• Liaise with HR, Finance, Legal for accurate responses and firm policies.
• Coordinate final review, production, sign-off and submission of proposals.
• Maintain records of bids, outcomes (won/lost), and learnings for future bids.

Skills

Bid management

RFP/RFI responses

Project management

Stakeholder management

Communication skills

MS Office suite

SharePoint

Process mapping

Education

Post-Graduate degree

Tools

MS Office suite

SharePoint

Job description

Title

Senior Specialist, Bid Support

Reporting to

Assistant Manager, Bid Centre of Excellence

Key stakeholders

Proposal Managers, Sales Leads, Subject-Matter-Experts, Solution and Pricing Teams, Design Leads

Direct reports

Not applicable

Duties & responsibilities

What this job involves –

• A Senior Specialist is responsible for end-to-end completion of RFP/RFI responses or completion of sub-component of RFP/RFI responses working alongside a Proposal Manager within the necessary timescales, while working alongside stakeholders from Sales, Sales Enablement, Business, and Support Functions
• S/he should review and analyze client RFP documents to understand key deliverables required of JLL’s cross-functional teams
• Lead Go/No-Go, Kick-off and check-in calls, coordinating with specific stakeholders for input and act as the main contact-point for process execution
• Ensure compliance with all RFP requirements and guidelines, while gathering all pertinent documents and creating the response document
• Manage the bid portals to submit response and provide regular updates to Bid Managers/Directors on project’s success and updates
• Maintain Gantt / workflow charts to map out current projects and expected closure timelines
• Display proactive approach to working with Bid Managers, Directors and Business Development Teams
• Collaborate with Graphic Design to oversee the production of graphics, charts and other visuals to align with the client’s requirements and branding
• Liaise with departments such as HR, Finance, Legal and Compliance for accurate responses and firm policies for submission
• Work with the respective KM teams to ensure relevant and up-to-date documents & collaterals are available, and in the correct format and branding
• Manage and coordinate the final review, production, sign-off and submission of proposal
• Work with the Solution & Proposal teams to maintain a record of bids responded, and which business we have won/lost
• Compile bid statistics and metrics tracking & reporting, such as:
• Time taken to respond
• Resource and other utilization statistics
• Identify improvement areas to close bid response drafts faster
• Manage document storage and version control within the proposal process in order for various teams to have relevant documentation readily available for completion and future reference
• Review knowledge base and proposal baselines to provide initial draft / response options based on the RFP’s requirements
• Capture Proposal team’s feedback on completed drafts

Key skills

• 8-12 years of relevant experience, in a professional services firm
• Excellent written, verbal and interpersonal communications and presentation skills
• Strong project management capabilities in order to plan, organize and oversee complex processes from start to finish
• Collaborative with exceptional stakeholder management skills, including the ability to communicate directly and clearly while motivating cross-functional teams to meet deadlines
• Strong research and analysis skills, proficient in gathering and synthesizing relevant information to support client requests
• Proficiency and confidence with various platforms and online tools such as MS Office suite, SharePoint, etc.
• Proactive and resourceful, able to problem solve for unexpected challenges or questions that arise during the proposal process
• Strategic thinking to align bid team’s inputs with client needs and efficiently allocate resources throughout the proposal process, enhancing the JLL’s competitive position
• High attention to detail, ability to conduct final formatting, spelling and consistent tone reviews, with consistent high-quality deliverables
• Able to work on strict turnaround times
• Able to quickly understand complex processes and create process/data-flow/systems maps (process mapping and documentation)
• Highly organized and able to manage multiple tasks, deadlines and competing priorities

Employee specification

• Post-Graduate
• Experience in Bid Management / Support from a reputed firm
• Someone who is organized and resourceful, and can effectively project manage the bid process, particularly around setting strict deadlines and holding stakeholders accountable
• Has experience in confidently managing competing priorities of stakeholder sitting across regions
• Knowledge/Content Management experience will be a plus