Senior Solutions Analyst - Payments Technology

JP Morgan Services India Pvt Ltd; Bengaluru; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

JPMorganChase is seeking a Senior Solutions Analyst III for Payments Technology, Bengaluru. You will bridge product, business, and engineering to design data-driven solutions and scalable architectures. Strong data analytics, technical writing, and collaboration across teams are essential.

You will elicit requirements, model data flows, and translate them into feasible technical deliverables while adhering to security and governance standards. Experience with AI workflows is valued.

Qualifications

• 3+ years of experience in solutions analysis or related field.
• Knowledge of financial payments and commercial accounts/liquidity products.
• Experience using Jira for requirements capture and backlog management.
• Experience with Confluence and Lucid Charts for technical docs and diagrams.
• Exposure to Agile methodologies (Scrum, CI/CD, security).
• Strong ability to translate complex business needs into technical specs.

Responsibilities

• Elicit and document business and data flow requirements with diverse stakeholders.
• Translate requirements into well-structured technical solutions leveraging data analytics.
• Perform in-depth data analysis to identify trends, gaps and opportunities.
• Collaborate with cross-functional teams to align architecture with business strategy.
• Stay updated with industry trends and apply best practices to solutions design.
• Review AI-assisted analyses for validity and data sensitivity considerations.

Skills

Solutions analysis

Financial payments knowledge

Jira

Confluence

LucidCharts

Agile

Data visualization

Technical writing

AI capabilities

Tools

Jira

Confluence

Lucidchart

Job description

Solutions Analyst III-Payments Join our dynamic team to revolutionize how technology intersects with business. Your analytical skills and tech-savviness will be pivotal in creating impactful solutions. As a Solutions Analyst III in Commercial & Investment Bank Payments Technology team, you will aid in bridging the gap between product owners, business, operations, and software developers by leveraging your technical fluency and strong analytical reasoning skills. Your responsibilities will include eliciting and documenting business and data flow requirements, translating them into well-structured and technically feasible solutions. Your adaptability and ability to lead through change will enable you to navigate complex situations and manage dependencies effectively. With a strong foundation in data analytics and technical solutions, you will contribute to the development of innovative architecture designs and data-driven insights that guide business decisions. Your excellent communication skills, both verbal and written, will ensure clear and concise information exchange with diverse stakeholder audiences, fostering collaboration and alignment across departments.

Job responsibilities

• Elicit and document comprehensive business and data flow requirements by engaging with product owners, business stakeholders, and technical teams to ensure alignment and feasibility
• Translate complex business requirements into well-structured technical solutions, leveraging data analytics and technical knowledge to optimize system performance and scalability
• Conduct in-depth data analysis and interpretation to identify trends, gaps, and opportunities, providing actionable insights that support decision‑making and key business initiatives
• Collaborate with cross‑functional teams to develop and maintain architecture designs, policies, standards, and governance processes that align technology with business strategy
• Continuously enhance technical knowledge and stay current with industry trends, ensuring the application of best practices and innovative solutions to address evolving business needs
• Uses enterprise‑authorized AI capabilities within the work environment to accelerate requirements synthesis, solution optioning, and architecture documentation, validating outputs and handling data according to sensitivity and security requirements

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field
• Knowledge of financial payments and commercial account/liquidity products
• Experience of using Atlassian Jira for requirements capture and technical backlog management
• Experience of using Atlassian Confluence and Lucid Charts for technical documentation and diagramming
• Exposure to agile methodologies such as Scrum, CI/CD, Application Resiliency, and Security
• Experience of working alongside software engineers to help rapidly synthesize, distil, translate and clarify complex business process into clear written technical requirements
• Knowledge of non‑functional requirements and brokering these with the business and technology to enable delivery of high‑quality reliable software solutions
• Hands‑on experience of advanced data visualization and presentation.
• Knowledge of the Software Development Life Cycle
• Strong technical writing skills, with a proven track record of translating complex information into clear and concise documentation for diverse stakeholder audiences
• Demonstrated experience using enterprise‑authorized AI capabilities within the work environment to support solutions analysis workflows with strong validation habits and awareness of data sensitivity
• Ability to review and validate AI‑assisted analyses and recommendations before use, escalating when uncertain and following data handling expectations

Preferred qualifications, capabilities, and skills

• Foundational awareness of cloud technologies (e.g. AWS Cloud Practitioner)
• Demonstrated proficiency in data analytics, including experience with data extraction, data modelling, and interpretation to support strategic decision‑making

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Experience Level Senior Level