JP Morgan Chase – Analyst – Payment Lifecycle

JP Morgan Chase; Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading financial institution is seeking a Payment Lifecycle Analyst in Mumbai to manage payment processing and ensure exceptional service to clients. Candidates should have a Bachelor's Degree in Accounting, Finance, or Business Administration, along with 4 years of experience in payments and cash operations. Strong skills in SWIFT and data analysis are required. Join a diverse team that values inclusion and recognizes that its people are its strength.

Qualifications

• Minimum 4 years of experience in Payments, Cash, Treasury Operation dealing with operational process.
• Strong working knowledge of cash operations.

Responsibilities

• Manage payment processing activities and investigate payments issues.
• Resolve breaks in the General Ledger due to failed payments.
• Collaborate with stakeholders and product teams for exceptional service.

Skills

Payments operations

Cash management

Data analysis

Problem-solving

Education

Bachelor’s Degree in Accounting, Finance or Business Administration

Tools

SWIFT

Tableau

Power BI

MS Office

Job description

Overview

Payment Lifecycle Analyst

Job Description:

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.

Responsibilities

• Manage payment processing activities, involving investigating, inputting, and verifying payments across multiple platforms.
• Investigate breaks in the General Ledger due to failed payments and take appropriate actions to resolve the breaks within the pre-determined SLAs.
• Collaborate with stakeholders, product teams, middle office, and the wider payments organization to ensure exceptional service to our clients.
• Be involved in any change-related initiatives concerning system technology or processes, and share ideas, thoughts, and inputs on implementation.
• Own the investigation and evidencing of the SOX samples for testing.
• Review the standard operating procedures periodically to keep them updated and audit-ready.
• Conduct data analysis to identify patterns and trends, and suggest ways to realign operational standards.
• Generate metrics for management review.

Qualifications

• Bachelor’s Degree in Accounting, Finance or Business Administration (or equivalent experience).
• Minimum 4 years of experience in Payments, Cash, Treasury Operation dealing with operational process.
• Experience and strong working knowledge of various aspects of cash operations.
• Knowledge and Experience of SWIFT.

Preferred Qualifications

• Knowledge of Tableau/Power BI will be an added advantage.
• Knowledge of FX related payments will be preferred.
• Strong MS Office skills (PowerPoint, Excel, Word – other advanced sills preferred).

JP Morgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

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